Building a resilient workforce : opportunities for the Department of Homeland Security, workshop summary / Heather M. Colvin and Rachel M. Taylor, Rapporteurs, Planning Committee on Workforce Resiliency Programs, Board on Health Sciences Policy, Institute of Medicine of the National Academies.

Format:

Book

Conference/Event

Contributor:

Colvin, Heather M.

Taylor, Rachel M.

Institute of Medicine (U.S.). Planning Committee on Workforce Resiliency Programs.

Conference Name:

Workshop Resiliency Programs workshop series (2011 : Washington, D.C.)

Language:

English

Subjects (All):

Labor supply--United States--Evaluation--Congresses.

Labor supply.

Organizational effectiveness--Congresses.

Organizational effectiveness.

Personnel management--United States--Congresses.

Personnel management.

Resilience (Personality trait)--Congresses.

Resilience (Personality trait).

Physical Description:

xvi, 231 p. : ill.

Edition:

1st ed.

Place of Publication:

Washington, D.C. : National Academies Press, c2012.

Language Note:

English

Summary:

Every job can lead to stress. How people cope with that stress can be influenced by many factors. The Department of Homeland Security (DHS) employs a diverse staff that includes emergency responders, border patrol agents, federal air marshals, and policy analysts. These employees may be exposed to traumatic situations and disturbing information as part of their jobs. DHS is concerned that long-term exposure to stressors may reduce individual resilience, negatively affect employees' well-being, and deteriorate the department's level of operation readiness. To explore DHS workforce resilience, the Institute of Medicine hosted two workshops in September and November 2011. The September workshop focused on DHS's operational and law enforcement personnel, while the November workshop concentrated on DHS policy and program personnel with top secret security clearances. The workshop brought together an array of experts from various fields including resilience research, occupation health psychology, and emergency response. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary Defines workforce resilience and its benefits such as increased operational readiness and long-term cost savings for the specified population; Identifies work-related stressors faced by DHS workers, and gaps in current services and programs; Prioritizes key areas of concern; and Identifies innovative and effective worker resilience programs that could potentially serve as models for relevant components of the DHS workforce. The report presents highlights from more than 20 hours of presentations and discussions from the two workshops, as well as the agendas and a complete listing of the speakers, panelists, and planning committee members.

Contents:

Introduction and overview

Overview of the Department of Homeland Security resilience issues and programs

An operational definition of resilience

Factors influencing workforce effectiveness and resilience

Resilience programs and interventions

Leveraging existing services and programs to support resilience

Understanding individual and organizational resilience and performance measures

Perspectives on priorities and next steps.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references.

ISBN:

9786613721440

9780309255141

0309255147

9781280880131

1280880139

9780309255127

0309255120

OCLC:

923288424