Quantitative modeling of human performance in complex, dynamic systems / Sheldon Baron, Dana S. Kruser, and Beverly Messick Huey, editors ; Panel on Human Performance Modeling, Committee on Human Factors, Commission on Behavioral and Social Sciences and Education, National Research Council.

Format:

Book

Author/Creator:

Commission on Behavioral and Social Sciences and Education, Corporate Author.

Contributor:

Huey, Beverly Messick.

Baron, Sheldon.

Kruser, Dana S.

Language:

English

Subjects (All):

Human information processing--Mathematical models.

Human information processing.

Human-computer interaction--Mathematical models.

Human-computer interaction.

Physical Description:

1 online resource (108 p.)

Edition:

1st ed.

Place of Publication:

Washington, D.C. : National Academy Press, 1990.

Language Note:

English

Summary:

This book describes and evaluates existing models of human performance and their use in the design and evaluation of new human-technology systems. Its primary focus is on the modeling of system operators who perform supervisory and manual control tasks. After an introduction on human performance modeling, the book describes information processing, control theory, task network, and knowledge-based models. It explains models of human performance in aircraft operations, nuclear power plant control, maintenance, and the supervisory control of process control systems, such as oil refineries. The book concludes with a discussion of model parameterization and validation and recommends a number of lines of research needed to strengthen model development and application.

Contents:

Quantitative Modeling of Human Performance in Complex, Dynamic Systems

Copyright

Contents

Foreword

Preface

1 Introduction

SCOPE

WHAT IS HUMAN PERFORMANCE MODELING?

Output Versus Process

Predictive Versus Descriptive

Prescriptive (Normative) Versus Descriptive

Top-Down Versus Bottom-Up

Single-Task (Limited Scope) Versus Multitask (Comprehensive)

MODELING METHODOLOGY

WHY USE HUMAN PERFORMANCE MODELS?

Processes That May Benefit from Their Use

Theory Development and Evaluation

System Design and Evaluation

Alternative (or Complementary) Methodologies to Modeling

Expert Opinion

Simulation

Evaluation of Real Systems

Laboratory Experimentation

Benefits of Human Performance Modeling

Genealogy of Human Performance Models

Information-Processing Models

Control Theory Models

Task Network Models

Knowledge-Based Models

2 Approaches To Human Performance Modeling

MODELS OF LIMITED SCOPE

LARGER, OR INTEGRATIVE, APPROACHES

Information Processing

Background

Exemplar

Strengths

Caveats

Control Theory

Task Network

Illustration

Time/Accuracy Models

Other Performance Measures

Processing Models

Open-and Closed-Loop Models

Models of Limited Scope

Aggregation Issues and Macromodels

Exemplars

Knowledge-Based

SUMMARY OF MODELING APPROACHES

3 Applications

HUMAN PERFORMANCE MODELS IN AIRCRAFT OPERATIONS

Flight Control

Current Issues

Summary

Aircrew Workload

Air-To-Surface Search and Targeting

HUMAN PERFORMANCE MODELS IN NUCLEAR POWER OPERATIONS

Current Issues.

Summary

HUMAN PERFORMANCE MODELS IN MAINTENANCE OPERATIONS

HUMAN PERFORMANCE MODELS IN SUPERVISORY CONTROL

4 Issues and Research Recommendations

OVERVIEW

SPECIFICS

Complex/Comprehensive Human Performance Models

Issues

Recommendations

Model Parameterization

Problems With Validation

Underutilization/Inaccessibility of Human Performance Models

Potential For Misuse Or Misunderstanding

Mental Models to Account for Mental Aspects of Tasks

Recommendation

Developing and Using Knowledge-Based Models

Accounting For Individual Differences

CONCLUSION

References

Index.

Notes:

Panel chairman: Sheldon Baron.

Project supported by the Office of Naval Research.

Includes bibliographical references.

ISBN:

9786610214273

9781280214271

1280214279

9780309564649

0309564646

9780585149165

058514916X

OCLC:

44962092