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Office workstations in the home / Board on Telecommunications and Computer Applications, Commission on Engineering and Technical Systems, National Research Council.

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Format:
Book
Contributor:
National Research Council (U.S.). Board on Telecommunications and Computer Applications.
Language:
English
Subjects (All):
Telecommuting--Congresses.
Telecommuting.
Telecommuting--United States--Case studies.
Organizational change--Congresses.
Organizational change.
Physical Description:
1 online resource (168 p.)
Edition:
1st ed.
Place of Publication:
Washington, D.C. : National Academy Press, c1985.
Language Note:
English
Summary:
Telecommuting--people working at home with computers connected to offices many miles away--could reshape the way America works. What are the effects of this phenomenon on workers, managers, and labor unions? What is the technology behind this arrangement? What are the legal implications surrounding telecommuting? In this volume, these issues are addressed by experts in computer applications and information systems, business and industry, training and operations, corporate forecasting and analysis, law, organizational behavior, and labor. Case studies of several actual telecommuting systems are presented.
Contents:
Office Workstations in the Home
Copyright
PREFACE AND ACKNOWLEDGMENTS
Contents
PLANNING PANEL OFFICE WORKSTATIONS IN THE HOME
INTRODUCTION
Overview
American Express Company: Project Homebound
BACKGROUND
EQUIPMENT
MONITORING AND CONTROL
PROBLEMS AND SOLUTIONS
HOME WORKSTATIONS AND THE LAW
RECRUITMENT AND TRAINING
MANAGEMENT OF HOME-BASED STAFF
Blue Cross/Blue Shield of South Carolina: Program for Clerical Workers
THE COTTAGE KEYER PROJECT
Work Load Statistics
Productivity Statistics
Error Rate Statistics
Earnings Comparison
U.S. Army: Prototype Program for Professionals
DETAILS OF THE PROJECT
Feasibility Study
Approval Process
Implementation
Problems
RESULTS
Supervisory Control
Increased Computer Use
CPU Efficiency Rate
Computer Connect Time
Cost Savings
Employee Morale
Personal Use of Government Resources
THE EXTERNAL AUDIT
CONCLUSIONS AND RECOMMENDATIONS
Mountain Bell: Program for Managers
Control Data Corporation: Alternate Work Site Programs
BACKGROUND AND CONCERNS
Legalities
Logistics
Management
Personnel
HOMEWORK: A CONTROL DATA AWS PROGRAM
HOW WELL DOES AWS WORK?
Advantages of AWS
Disadvantages of AWS
Productivity and AWS
Costs, Savings, and AWS
Managing AWS
Career Development
RECOMMENDATIONS
Selection of Participants
Level of Participation
Communications and Measurement Procedures
THE FUTURE
F International: Twenty Years' Experience in Homeworking
LABOR STANDARDS AND PROTECTIVE LAWS
LABOR RELATIONS AND COLLECTIVE BARGAINING
FRINGE BENEFITS AND INSURANCE
SAFETY AND HEALTH
ZONING
Effects of Work Location on Motivation
EFFECTS OF HOMEWORK ON OUTCOME LEVELS
Expenditure of Energy
Production
Social Interaction
Social Status.
Wages
SUMMARY OF EFFECTS
CONTINUITY, CHANGE, AND MOTIVATION
NOTES
Use and Misuse of Workstations at Home
Discussion: Labor Issues
HOURS AND WAGES
PROTECTING THE WORKER
Discussion: Lessons Learned
PRODUCTIVITY
CAREER ADVANCEMENT
WHO TELECOMMUTES?
Technology Forecast
Clerical Workers and New Office Technologies
ECONOMIC REALITIES FOR WORKING WOMEN
CHILD CARE
OCCUPATIONAL HEALTH
LOOKING AHEAD
Intensification
Part-Time Workers
Relocation
SUMMARY
The Potential of Remote Work for Professionals
THE LOCATION-INDEPENDENT ORGANIZATION
THE CONTRACT ORGANIZATION
THE HUMAN RESOURCES ORGANIZATION
ORGANIZATIONAL NEEDS AND PRESSURES
INDIVIDUAL NEEDS AND PRESSURES
CONCLUSIONS
Commentary
DEMOGRAPHY
ATTRACTIVENESS
COSTS
MANAGEMENT ISSUES
EMPLOYEE ISSUES
OTHER LEGAL AND SOCIAL ISSUES
Appendix A Control Data AWS Employee Survey
Appendix B Control Data AWS Manager Interview Protocol
Appendix C AFL-CIO Resolution on Computer Homework
INDEX.
Notes:
Bibliographic Level Mode of Issuance: Monograph
Includes bibliographical references and index.
ISBN:
9786610247011
9781280247019
1280247010
9780309572095
0309572096
9780585142838
0585142831
OCLC:
70772902

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