People and technology in the workplace / National Academy of Engineering [and] Commission on Behavioral and Social Sciences and Education, National Research Council.

Format:

Book

Author/Creator:

National Academy of Engineering.

Contributor:

National Research Council (U.S.). Commission on Behavioral and Social Sciences and Education.

Language:

English

Subjects (All):

Technological innovations--Economic aspects--United States--Congresses.

Technological innovations.

Employees--Effect of technological innovations on--United States--Congresses.

Employees.

Manufacturing industries--Technological innovations--United States--Case studies--Congresses.

Manufacturing industries.

Medical technology--United States--Case studies--Congresses.

Medical technology.

Office practice--Automation--Case studies--Congresses.

Office practice.

Physical Description:

1 online resource (336 pages)

Edition:

1st ed.

Place of Publication:

Washington, D.C. : National Academy Press, 1991.

Language Note:

English

Summary:

Quick introduction of new technology is essential to America's competitiveness. But the success of new systems depends on their acceptance by the people who will use them. This new volume presents practical information for managers trying to meld the best in human and technological resources. The volume identifies factors that are critical to successful technology introduction and examines why America lags behind many other countries in this effort. Case studies document successful transitions to new systems and procedures in manufacturing, medical technology, and office automation--ranging from the Boeing Company's program to involve employees in decision making and process design, to the introduction of alternative work schedules for Mayo Clinic nurses. This volume will be a practical resource for managers, researchers, faculty, and students in the fields of industry, engineering design, human resources, labor relations, sociology, and organizational behavior.

Contents:

""PEOPLE AND TECHNOLOGY IN THE WORKPLACE""; ""Copyright""; ""Preface""; ""Contents""; ""Designing For Technological Change: People In The Process""; ""THE PROBLEM""; ""LEADERSHIP""; ""EMPLOYEE INVOLVEMENT""; ""TRAINING""; ""INCENTIVES""; ""ORGANIZATIONAL STRUCTURE""; ""TECHNOLOGY""; ""CONCLUSIONS""; ""Improving the Development, Acceptance, and Use of New Technology: Organizational and Interorganizational Challenges""; ""THE NATURE OF INNOVATION: WHAT IS KNOWN""; ""FOCUS: STRATEGY, RESOURCES, REWARDS""; ""The Business Mix""; ""The Activity Mix""; ""Rewards""

""FAST: TOWARD MULTIPLE, SPEEDY INNOVATIONS""; ""Willingness to Be First""; ""Channels for New Ideas""; ""Communication Links""; ""Dismantling Territorial Rivalries and Status Barriers""; ""Commitment""; ""FLEXIBILITY: THE USE OF RESOURCES""; ""Work Systems""; """"Desperately Seeking Synergies""""; ""Project Flexibility""; ""FRIENDLY: INTERORGANIZATIONAL COLLABORATION""; ""Stimulating New Uses for Technology""; ""Capability Expansion""; ""Organization-Spanning Technology""; """"Bridging"" Organizations: Mechanisms for Technology Transfer""; ""Complexities of Collaboration""; ""CONCLUSION""

""REFERENCES""; ""1 Automated Manufacturing Technologies""; ""Capitalizing on New Manufacturing Technologies: Current Problems and Emergent Trends in U.S. Industry""; ""TECHNOLOGY""; ""SKILLS""; ""PROCEDURES""; ""STRUCTURE""; ""STRATEGY""; ""CULTURE""; ""NEW TECHNOLOGY AND COMPETITIVE ADVANTAGE""; ""REFERENCES""; ""Design and Implementation of a Process for a Large-Scale System Change at Boeing""; ""COMPANY OVERVIEW""; ""A NEW FACILITY: DECISION AND DESIGN""; ""SOCIO-TECHNICAL SYSTEM""; ""Design Principles""; ""Early Implementation""; ""Labor and Management Cooperation""; ""LESSONS""

""NEXT STEPS""; ""A Case History of Organizational Change: People and New Technology""; ""TRADITIONAL APPROACH""; ""A CONCURRENT APPROACH TO SYSTEM CHANGE""; ""ORGANIZATIONAL RENEWAL""; ""A New Shift Schedule""; ""Individual Performance Appraisals""; ""Process Performance Measurement""; ""Training""; ""Sunshine Concept""; ""Self-Evaluation""; ""Inside/Outside Concept""; ""Learning""; ""Outside Resources""; ""TECHNOLOGY""; ""PC Network""; ""MRP II""; ""Centralized Control""; ""Systems Integration""; ""CONCLUSION""; ""REFERENCES""; ""Achieving Excellence through People, Technology, and Teamwork""

""THE ENVIRONMENT, THE FACILITY, AND THE OBJECTIVES""; ""ELEMENTS OF A STRATEGY TO BECOME WORLD CLASS""; ""Technology""; ""People""; ""Teamwork""; ""CONCLUSION""; ""2 Medical Technologies""; ""The Process of Adopting Innovations in Organizations: Three Cases of Hospital Innovations""; ""ROGERS'S BASIC INNOVATION ADOPTION AND DIFFUSION MODEL""; ""REVISIONS NEEDED IN MODEL FOR INNOVATION ADOPTION BY ORGANIZATIONS""; ""Temporal and Contextual Preconditions for Innovation Adoption""; """"Shocks"" That Trigger Innovation""; ""Adoption Activities Become Complex, Divergent Progressions""; ""Setbacks Provide Learning Opportunities""

Notes:

Proceedings of a symposium "Designing for technological change: people in the process" held on Mar. 13 and 14, 1989.

Includes bibliographical references and index.

ISBN:

9786610203406

9781280203404

1280203404

9780309597784

0309597781

9780585155241

0585155240

OCLC:

923264893