Measuring and improving infrastructure performance / Committee on Measuring and Improving Infrastructure Performance, Board on Infrastructure and the Constructed Environment, Commission on Engineering and Technical Systems, National Research Council.

Format:

Book

Contributor:

National Research Council (U.S.). Committee on Measuring and Improving Infrastructure Performance.

Series:

Studies in infrastructure technology and policy.

Studies in infrastructure technology and policy

Language:

English

Subjects (All):

Infrastructure (Economics)--Government policy--United States.

Infrastructure (Economics).

Infrastructure (Economics)--United States--Evaluation.

Physical Description:

1 online resource (132 p.)

Edition:

1st ed.

Place of Publication:

Washington, DC : National Academy Press, 1995.

Language Note:

English

Summary:

The nation's physical infrastructure facilitates movement of people and goods; provides safe water; provides energy when and where needed; removes wastes; enables rapid communications; and generally supports our economy and quality of life. Developing a framework for guiding attempts at measuring the performance of infrastructure systems and grappling with the concept of defining good performance are the major themes of this book. Focusing on urban regions, within a context of national policy, the volume provides the basis for further in-depth analysis and application at the local, regional, state, and national levels.

Contents:

Measuring and Improving Infrastructure Performance

Copyright

Contents

EXECUTIVE SUMMARY

SOURCE OF THIS STUDY

THE STUDY'S FOCUS AND LIMITS

DEFINING INFRASTRUCTURE PERFORMANCE

ASSESSING PERFORMANCE AND DECISION MAKING

IMPROVING INFRASTRUCTURE PERFORMANCE

1 INTRODUCTION

SOURCE AND CONDUCT OF THE STUDY

INFRASTRUCTURE PERFORMANCE AND IMPROVEMENT IN CONTEXT

THE STUDY'S FOCUS AND SCOPE

SEEKING REPRESENTATIVE EXPERIENCE

PERFORMANCE MEASUREMENT IN PRACTICE

THE REPORT'S STRUCTURE

NOTES

2 INFRASTRUCTURE PERFORMANCE AND ITS MEASUREMENT

THE BASIC CONCEPT OF PERFORMANCE

PERFORMANCE COMPARED WITH OTHER CONCEPTS: NEED, DEMAND, AND BENEFITS

THE VARIETY OF STAKEHOLDERS

DIMENSIONS OF EFFECTIVENESS

DETERMINING WHETHER PERFORMANCE IS "GOOD

BASES FOR JUDGING GOOD PERFORMANCE

DIVERGING FROM THE NCPWI'S FRAMEWORK

3 THE PERFORMANCE ASSESSMENT PROCESS

MOTIVATION

THE GENERIC PROCESS

THE RESULTING MEASURES AND THEIR USE

Planning

Implementation

Evaluation

LEVELS AND PATHWAYS OF PARTICIPATION AND AUTHORITY

4 MEASURES OF INFRASTRUCTURE PERFORMANCE

TAKING STOCK

DATA AS A CONCERN

PRINCIPLES FOR SELECTING PERFORMANCE MEASURES

MEASURES OF EFFECTIVENESS

MEASURES OF RELIABILITY

MEASURES OF COST

BENCHMARKS AND STANDARDS FOR ASSESSMENT

USING PERFORMANCE MEASURES

5 INFRASTRUCTURE IMPROVEMENT THROUGH PERFORMANCE-BASED MANAGEMENT

MULTIPLE OBJECTIVES AND VIEWS

Considering Multiple Objectives

Considering Multiple Points of View

DEALING WITH MULTIPLE JURISDICTIONS AND MODES

UNCERTAINTY AND RISK IN INFRASTRUCTURE DECISION MAKING

Analytical Methods

The Matter of Values

The Role of Regulatory Agencies

6 FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS

HELPING DECISION MAKERS

IMPROVING PERFORMANCE.

REFERENCES

Appendix A THE COMMITTEE ON MEASURING AND IMPROVING INFRASTRUCTURE PERFORMANCE

STATEMENT OF TASK1

Appendix B BIOGRAPHICAL SKETCHES OF COMMITTEE MEMBERS AND STAFF

STAFF

Appendix C PARTICIPANTS AT THE INITIATING COLLOQUIUM

WASHINGTON, D.C. APRIL 14-15, 1993

Appendix D MEETING PARTICIPANTS

DECEMBER 16-17, 1993, BALTIMORE, MARYLAND

FEBRUARY 17-18, 1994, PORTLAND, OREGON

MAY 11-13, 1994, MINNEAPOLIS, MINNESOTA

Appendix E SELECTED BIBLIOGRAPHY ON INFRASTRUCTURE PERFORMANCE

BACKGROUND: ECONOMIC DEVELOPMENT, URBAN GROWTH AND DECAY, ENVIRONMENTAL QUALITY, TECHNOLOGICAL EVOLU ...

GENERAL PERFORMANCE DEFINITION, MEASUREMENT, AND MANAGEMENT

TRANSPORT

WATER SUPPLY AND WATER RESOURCES

WASTE MANAGEMENT

Appendix F GLOSSARY.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references.

ISBN:

9786610210992

9780309132565

0309132568

9781280210990

1280210990

9780309587105

0309587107

9780585144405

0585144400

OCLC:

44961729