Managing digital governance : issues, challenges, and solutions / Yu-Che Chen.

Format:

Book

Author/Creator:

Chen, Yu-Che, author.

Series:

Public administration and public policy

American Society for Public Administration series in public administration and public policy

Language:

English

Subjects (All):

Internet in public administration.

Public administration--Technological innovations.

Public administration.

Transparency (Ethics) in government.

Government accountability.

Government productivity.

Internet in public administration--United States.

United States.

Public administration--Technological innovations--United States.

Transparency (Ethics) in government--United States.

Government accountability--United States.

Government productivity--United States.

Physical Description:

xii, 238 pages : illustrations ; 24 cm.

Place of Publication:

New York, NY : Routledge, 2017.

Summary:

Managing Digital Governance provides public administrators with a comprehensive, integrated framework and specific techniques for making the most of digital innovation to advance public values. The book focuses on the core issues that public administrators face when using information and communication technologies (ICTs) to produce and deliver public service, and to facilitate democratic governance, including efficiency, effectiveness, transparency, and accountability. Offering insight into effectively managing growing complexity and fragmentation in digital technology, this book provides practical management strategies to address external and internal challenges of digital governance. External challenges include digital inclusiveness, open government, and citizen-centric government; internal ones include information and knowledge management, risk management for digital security and privacy, and performance management of information technologies. Unique in its firm grounding in public administration and management literature and its synergistic combination of theory and practice, Managing Digital Governance identifies future trends and ways to develop corresponding capacity while offering enduring lessons and time-tested digital governance management strategies. This book will serve as an invaluable resource for students, scholars, and practitioners in public administration, management, and governance who aspire to become leaders equipped to leverage digital technologies to advance public governance. Book jacket.

Contents:

Introduction : the rise of digital governance

A framework for managing digital governance

Digital divide, digital inclusion, and digital opportunities

Open government in the era of digital governance

Citizen-centric digital governance

Information and knowledge management for digital governance

Digital privacy and digital security management

Management of ICT performance for digital governance

Building management capacity for digital governance

Conclusion, trends, and strategies of digital governance.

Notes:

Includes bibliographical references and index.

ISBN:

9781439890912

1439890919

OCLC:

974910922