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Digital justice : technology and the internet of disputes / Ethan Katsh and Orna Rabinovich-Einy ; foreword by Richard Susskind.
LIBRA K564.C6 K38 2017
Available from offsite location
- Format:
- Book
- Author/Creator:
- Katsh, M. Ethan, author.
- Rabinovich-Einy, Orna, author.
- Language:
- English
- Subjects (All):
- Law--Data processing.
- Law.
- Information technology--Law and legislation.
- Information technology.
- Technology and law.
- Internet--Law and legislation.
- Internet.
- Computer networks--Law and legislation.
- Computer networks.
- Torts.
- Physical Description:
- xv, 242 pages ; 24 cm
- Place of Publication:
- New York, NY : Oxford University Press, 2017.
- Summary:
- Improving access to justice has been an ongoing process, and on-demand justice should be a natural part of our increasingly on-demand society. What can we do for example when Facebook blocks our account, we're harassed on Twitter, discover that our credit report contains errors, or receive a negative review on Airbnb? How do we effectively resolve these and other such issues? Digital Justice introduces the reader to Online Dispute Resolution and new technological tools to resolve and prevent disputes, bringing dispute resolution to cyberspace where those who would never look to a court for assistance can find help for instance via a smartphone. Book jacket.
- Contents:
- Part I Online Dispute Resolution and Access to Justice
- Chapter 1 Online Dispute Resolution and Prevention: A Historical Overview 25
- The History of Online Disputes 25
- The Early Years 25
- More Users, More Disputes 29
- The Evolution of the Field of ODR: From "Online ADR" to ODR 33
- From Tools to Systems 34
- ODR Systems Design: The Dispute Resolution and Prevention Triangle 37
- Chapter 2 Access to Digital Justice 39
- Access to Justice in the Pre-Digital Era 40
- The Three Waves of the Access to Justice Movement 42
- Improving Access to Justice Through ODR 45
- Online Dispute Resolution 46
- Online Dispute Prevention 51
- Part II Between Digital Injustice and Digital Justice
- Chapter 3 E-Commerce and the Internet of Money 57
- The Origins of E-Commerce Disputes 58
- Resolving Disputes 62
- Preventing Disputes 66
- Another Story and Lesson 75
- Conclusion 79
- Chapter 4 The Internet of On-Demand Healthcare 81
- Generating Disputes 82
- Resolving Disputes 97
- Prevention of Medical Errors and Prevention of Conflict 103
- Conclusion 107
- Chapter 5 The Challenge of Social and Anti-Social Media 109
- Introduction 110
- Conflict as a Growth Industry 113
- Dispute Resolution as a Growth Industry 116
- Conflict Prevention 125
- Conclusion 130
- Chapter 6 Labor and the Network of Work 131
- Technology and the New Workplace 133
- Generation of Digital Disputes in the New Workplace 136
- Dispute Resolution in the Digital Workplace 139
- Dispute Prevention in the Digital Workplace 146
- Conclusion 148
- Chapter 7 ODR in Courts and Other Public Institutions 149
- Generating Disputes: New Expectations by Citizens, New Obligations of Public Institutions 150
- Dispute Resolution by Public Institutions: A Focus on Courts 154
- Technology as Case Management 155
- E-Government and Use of Technology by Courts 156
- Technology as a Means for Transforming "Access to Justice" 156
- Online Dispute Resolution in Courts 158
- Early ODR Initiatives 158
- Recent ODR Initiatives 159
- Dispute Prevention by Courts and Public Institutions 165
- Conclusion 167
- Conclusion: The Present and Future of Digital Justice and the "Moving Frontier of Injustice" 171
- Looking Forward 171
- The Role of Law and Courts 174
- Addressing the Digital Justice Gap 177.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 9780190464585
- 0190464585
- 9780190675677
- 0190675675
- OCLC:
- 962359962
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