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Hard sell : work and resistance in retail chains / Peter Ikeler.
LIBRA HF5429.215.U6 I44 2016
Available from offsite location
- Format:
- Book
- Author/Creator:
- Ikeler, Peter, author.
- Language:
- English
- Subjects (All):
- Retail trade--United States--Management.
- Retail trade.
- Industrial relations--United States.
- Industrial relations.
- Management.
- United States.
- Retail trade--Management.
- Physical Description:
- xiv, 222 pages ; 22 cm
- Place of Publication:
- Ithaca ; London : ILR Press, an imprint of Cornell University Press, 2016.
- Contents:
- From union renewal to the service labor process
- The making of big-box retail
- The not-so-hidden abode: work organization at Macy's and Target
- Carrots, sticks, and workers: the relations of employment
- Toward a regime of contingent control
- Class consciousness on the sales floor?
- The promise of service worker organizing
- A note on class consciousness.
- Notes:
- Includes bibliographical references (pages 203-215) and index.
- ISBN:
- 9781501702426
- 9781501702419
- 1501702416
- 1501702424
- OCLC:
- 945434353
- Publisher Number:
- 99969500645
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