Cultural diversity : a primer for the human services / Jerry V. Diller.

Format:

Book

Author/Creator:

Diller, Jerry V., author.

Language:

English

Subjects (All):

Minorities--Services for.

Minorities.

Social work with minorities.

Social service and race relations.

Cross-cultural counseling.

Multiculturalism.

Physical Description:

xii, 398 pages ; 23 cm

Edition:

Fifth edition.

Place of Publication:

Stamford, CT : Cengage Learning, [2015]

Contents:

Chapter 1 Introduction 1

Chapter 2 What It Means to Be Culturally Competent 10

Demographics 10

Reactions to Changing Demographics 12

Why Become Culturally Competent? 13

The Fear and Pain Associated with Moving Toward Cultural Competence 13

Speaking Personally About Cultural Competence 16

A Model of Cultural Competence 17

Assessing Agency Cultural Competence 19

Individual Cultural Competence Skill Areas 21

Defining Professional Standards 24

Training Programs and Ethical Standards 25

Enforcing Professional Standards 29

Summary 33

Activities 34

Chapter 3 Working with Culturally Diverse Clients 36

How is Cross-Cultural Helping Different? 37

Conceptualizing Cross-Cultural Work 37

Understanding Difference 38

Understanding Power 39

Hays's Addressing Framework 40

Preparing for Cross-Cultural Work 44

Assessing Culturally Diverse Clients 45

Making Culturally Sensitive DSM-5 Diagnoses 47

Establishing Rapport and the First Session 49

Talking About Race and Ethnicity with Clients 52

Summary 54

Activities 56

Chapter 4 Understanding Racism, Prejudice, and White Privilege 57

Defining and Contextualizing Racism 58

Individual Racism and Prejudice 60

Traits and Tendencies Supporting Racism and Prejudice 60

Psychological Theories of Prejudice 62

Microaggressions and Implicit Blas 64

Implications for Providers 64

Institutional Racism 65

Determining Institutional Racism 66

Consciousness, Intent, and Denial 67

Implications for Providers 75

Cultural Racism 76

Implications for Providers 77

Racial Consciousness Among Whites 78

White Privilege 78

White Racial Attitude Types 79

A Model of White Racial Identity Development 81

Identity Development in the Classroom 84

Becoming a Cultural Ally 84

Doing the White Thing 85

But I'm Not a Racist 86

Becoming White 87

Finding Sangha 88

Ways I Avoid Dealing with Racism (and Piss Off People of Color in My Life) 89

Summary 89

Activities 91

Chapter 5 Understanding Culture and Cultural Differences 92

What is Culture? 93

Culture vs. Race in the Definition of Group Differences 94

The Dimensions of Culture 95

Comparing Cultural Paradigms in America 98

Nature and the Environment 98

Tune Orientation 98

People Relations 99

Work and Activity 99

Human Nature 100

Are Theories of Helping Culture-Bound? 103

Key Aspects of the Helping Process 103

Verbal Expressiveness and Self-Disclosure 104

Setting Long-Term Goals 104

Changing the Client vs. Changing the Environment 105

Definitions of Mental Health 106

Collective Personality: The Example of Arabs/Muslims 107

Collective vs. Individual Treatment Models 108

Conflicting Cross-Cultural Service Models 109

Adapting Generic Models vs. Evolving Culturally Sensitive Models 112

Summary 113

Activities 113

Chapter 6 Working with Culturally Diverse Parents and Families 115

Open Letter to Barack Obama 115

Community Psychology 116

Two Scenarios 121

Parenting 122

Creating a Buffer Zone 123

Parenting for Self-Esteem 124

Preparing the Child Emotionally for Racism 125

Preparing the Child Cognitively for Racism 126

Bicultural Children and Families 129

Bicultural Couples 130

Patterns of Bicultural Relationships 131

Bicultural Children 132

Adopted Children 134

Therapy with Bicultural Families 135

Summary 136

Activities 137

Chapter 7 Culturally Sensitive Treatment with Children 139

Child Development 140

Temperament at Birth 141

Development of Racial Awareness 141

Racial Awareness and Self-Esteem 142

Clarifying the Question 143

Adolescent Racial Identity 145

Academic Performance and Learning Styles 146

Some Basic Notions of Child Treatment 148

Contemporary Examples of Culturally Sensitive Treatment 150

Working with Complex Trauma in Children and Adolescents 150

Narrative Therapy with Children 156

Narrative Collective Practice: The Tree of Life Exercise 160

School-Based Social Justice Intervention Program 161

Summary 165

Activities 166

Chapter 8 Bias in Service Delivery 167

The Impact of Social, Political, and Racial Attitudes 169

Who are the Providers? 171

Under-representation in the Professions 171

Dissatisfaction among Providers of Color 172

The Use of Paraprofessionals 173

The Use of Traditional Healers 174

Cultural Aspects of Mental Health Service Delivery 175

Bias in Conceptualizing Ethnic Populations 176

Bias in Assessment 179

Bias in Diagnosis 181

Cultural Variations in Psychopathology 182

Cultural Attitudes Toward Mental Health 182

Cultural Differences in Symptoms, Disorders, and Pathology 183

The Globalization of Treatment Modalities 184

The Case of Suicide 185

Racial Microaggressions and the Therapeutic Relationship 187

Summary 191

Activities 192

Chapter 9 Mental Health Issues 193

Racial Identity and Group Belonging 194

The Inner Dynamics of Ethnic Identity 194

Models of Racial Identity Development 196

Racial Identity Development and the Helping Process 198

Assimilation and Acculturation 200

Views of Acculturation 202

Immigration and Acculturation 203

Acculturation and Community Breakdown 204

Stress 205

Psychological Trauma 206

Drug and Alcohol Use 209

Comparing Latinos/as and Asian Americans 212

The Cultural Meaning of Recovery 213

Summary 214

Activities 215

Chapter 10 Treating Victims of Ethnic Conflict, Genocide, and Mass Violence 216

An Alternative View of the Trauma Experience and its Treatment 219

Historic Trauma and Unresolved Grief Among Native Americans 221

Brave Heart's Cultural Intervention 222

PTSD in Native American Males 223

South Africa and its Truth and Reconciliation Commission 224

Impact on Victims 225

Impact on Bystanders 226

Impact on Perpetrators 227

Institute for the Healing of Memories 228

Forgiveness 229

Reparations 230

Holocaust Survivors, Nazis, Their Children, and Reconciliation 232

Research 232

Seeking Justice 233

Treating Traumatized Refugee and Immigrant Populations 236

Refugees 237

Immigrants 239

Center for the Empowerment of Refugees and Immigrants (CERI) 240

History of Cambodian Refugees 242

Adult Clinical Services 243

Support Groups 243

Clinical Counseling 243

Medical Management 243

Body Work, Homeopathy & Acupuncture 243

Youth Services Program 245

Innovations in Trauma Treatment 246

Summary 248

Activities 249

Introduction to Chapters 11 Through 17 250

Avoiding the Stereotyping of Individual Group Members 250

The Interviews 251

Chapter 11 Working with Latino/A Clients: An Interview with Roberto Almanzan 253

Demographics 253

Family and Cultural Values 254

Our Interviewee 256

The Interview 256

Chapter 12 Working with Native American Clients: An Interview with Jack Lawson 268

Demographics 268

Family and Cultural Values 269

Sharing and Cooperation 269

Noninterference 270

Time Orientation 270

Extended Families 270

Harmony with Nature 271

Our Interviewee 272

The Interview 272

Chapter 13 Working with African American Clients: An Interview with Veronique Thompson 284

Demographics 284

Family and Cultural Values 285

Kinship Bonds 285

Role Flexibility 286

Religion 287

Our Interviewee 288

The Interview 289

Chapter 14 Working with Asian American Clients: An Interview with Dan Hocoy 300

Demographics 300

Family and Cultural Values 302

Our Interviewee 303

The Interview 304

Chapter 15 Working with Arab and Muslim American Clients: An Interview with / Marwan Dwairy Dwairy, Marwan 316

Demographics 316

Family and Cultural Values 318

Our Interviewee 319

The Interview 320

Chapter 16 Working with South Asian American Clients: An Interview with / Sumana Kaipa Kaipa, Sumana 330

Demographics 331

Acculturation 332

Family

Organization and Values 333

Our Interviewee 335

The Interview 335

Chapter 17 Working with White Ethnic Clients: An Interview with the Author 349

Demographics and Cultural Similarities 349

Our Interviewee 351

The Interview 352

Chapter 18 Some Closing Thoughts 361

Gaining More Knowledge 362

Learning about Client Cultures 365

Finding Support for Cross-Cultural Work 366

Summary 366

Activities 367.

Notes:

Previous edition: 2011.

Includes bibliographical references and index.

ISBN:

9781285075402

OCLC:

864086818

Publisher Number:

99968112120