Open book management / Ross D. Clark, DVM.

Format:

Book

Author/Creator:

Clark, Ross D.

Contributor:

Clarence J. Marshall Memorial Library Fund.

Language:

English

Subjects (All):

Veterinary medicine--Practice--Economic aspects.

Veterinary medicine.

Veterinary services--Administration.

Veterinary services.

Veterinary services--Personnel management.

Veterinary medicine--Practice--Employees--Salaries, etc.

Open-book management.

Veterinary care teams.

Teams in the workplace.

Marketing.

Veterinary medicine--Practice.

Employees.

Personnel management.

Administration.

Genre:

Video recordings.

Physical Description:

133 pages, 2 unnumbered pages : illustrations (some color) ; 30 cm + 1 CD-ROM (4 3/4 in.) + 1 DVD (4 3/4 in.)

polychrome

Place of Publication:

Lenexa, Kansas : Advanstar Veterinary, [2013]

System Details:

digital

optical

video file

DVD video

Summary:

The successful veterinary practice is built on teamwork. The old adage there is no I in team rings true in Dr. Ross Clarks new playbook for helping veterinarians win the game of practice management. Open Book Management helps us define the purpose and objectives of the game and offers an easy framework to train our teams and ourselves to be more professional in our management style. Its time to start inspiring our veterinary practice teams with the facts and the financials behind the important decisions made every day at our practices.

Notes:

Cover title.

Renewable resource: to see and download new, updated or corrected materials for this book, go to dvm360.com/openbook.

Loose-leaf for updating.

The CD-ROM contains 27 scorecards and a new client form template. The DVD shows an open book management meeting in action at the Woodland West Animal Hospital (36 minutes).

"Brought to you by Veterinary Economics"--Cover.

Includes bibliographical references.

Local Notes:

Acquired for the Penn Libraries with assistance from the Clarence J. Marshall Memorial Library Fund.

ISBN:

9781607592594

1607592592

OCLC:

864717593