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Hidden conflict in organizations : uncovering behind-the-scenes disputes / Deborah M. Kolb, Jean M. Bartunek, editors.
- Format:
- Book
- Series:
- Sage knowledge.
- Sage focus editions ; v. 141.
- SAGE focus editions ; v. 141
- Language:
- English
- Subjects (All):
- Interpersonal conflict.
- Mediation.
- Conflict management.
- Organizational sociology.
- Physical Description:
- 1 online resource (ix, 241 pages) : illustrations
- Place of Publication:
- Thousand Oaks, Calif. : SAGE, 1992.
- Summary:
- Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed 'behind the scenes' in such forms as avoidance, toleration, gossip, and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness.
- Notes:
- Part of the SAGE Knowledge collection.
- Includes index.
- Description based on print version record.
- Other Format:
- Print version :
- ISBN:
- 9781483325897 (ebook) :
- OCLC:
- 1007859028
- Access Restriction:
- Restricted for use by site license.
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