Helping skills : facilitating exploration, insight, and action / Clara E. Hill.

Format:

Book

Author/Creator:

Hill, Clara E., 1948-

Contributor:

Anne and Joseph Trachtman Memorial Book Fund.

Language:

English

Subjects (All):

Counseling.

Counseling psychology.

Helping behavior.

Physical Description:

xviii, 500 pages ; 26 cm

Edition:

Fourth edition.

Place of Publication:

Washington, D.C. : American Psychological Association, [2014]

Summary:

This fourth edition of Clara Hill's popular textbook updates her comprehensive model of core helping skills for undergraduate and first-year graduate students. Hill's three-stage model teaches exploration to help clients explore their thoughts and feelings, insight to helps clients understand the reasons for their thoughts and feelings, and action to helps clients make desired changes in their lives. Drawing from her ample clinical and classroom experience, Hill describes the goals and theoretical foundations of the three stages, shares practical tips for learning the skills, and assists the reader in mastering the nuances of ethical practice and cultural differences. Hill also challenges students to discuss the process of becoming helpers and question their reasons for doing so. New material in this edition includes, chapters on self-awareness and cultural awareness, a glossary of clinical terms, additional methods for challenging clients, and a research summary at the end of every chapter highlighting a relevant empirical study. Bonus materials include a companion website (http://pubs.apa.org/books/supp/hill4), updated to offer students and instructors many ancillary resources, and two companion DVDs that illustrate the three-stage model: Helping Skills in Practice and Dream Work in Practice. Book jacket.

Contents:

I Overview 1

Chapter 1 Introduction to Helping 3

What Is Helping? 4

Is Psychotherapy Effective? 5

Facilitative Aspects of Helping 7

Problematic Aspects of Helping 9

When Do People Seek Help Prom Others? 11

On Becoming a Helper 13

Overview of This Book 15

DVDs 21

Concluding Comments 21

What Do You Think? 22

Chapter 2 An Overview of the Helping Process 25

Assumptions Underlying the Three-Stage Model 26

The Three-Stage Model 28

Facilitative Conditions 34

A Model for the Process and Outcome of Helping 36

Concluding Comments 49

What Do You Think? 50

Chapter 3 Ethical Issues in Helping 53

General Ethical Principles 55

Ethical Issues for Beginning Helpers 56

Working Through an Ethical Dilemma 64

Concluding Comments 67

What Do You Think? 67

Chapter 4 Self-Awareness 71

Sell-Knowledge and Self-Insight 72

State of Heightened Self-Focus 80

What Do You Think? 85

Chapter 5 Cultural Awareness 89

Denning Culture 90

Dimensions of Culture 91

Cultural Issues in the Helping Process 93

Ethical Behavior Related to Culture 94

Becoming a Culturally Competent Helper 97

Difficulties Helpers Have Related to Cultural Issues 97

My Own Experiences of Culture 100

What Do You Think? 101

II Exploration Stage 103

Chapter 6 Overview of the Exploration Stage 105

Theoretical Background: Rogers's Client-Centered Theory 106

Goals for the Exploration Stage 117

Exploration Stage Skills 122

Concluding Comments 122

What Do You Think? 124

Chapter 7 Skills for Attending, Listening, and Observing 127

Overview of Attending, Listening, and Observing 128

Cultural Issues in Attending, Listening, and Observing 129

Relax and Be Natural but Professional 130

Nonverbal Behaviors That Facilitate Attending 130

Paraverbal Behaviors That Facilitate Attending 136

Behaviors That Facilitate Active Listening and Observing 137

Examples of Inappropriate and Appropriate Attending, Listening, and Observing 145

Difficulties Helpers Experience in Attending, Listening, and Observing 146

Concluding Comments 147

What Do You Think? 147

Chapter 8 Skills for Exploring Thoughts and Narratives 149

Rationale for Exploring Thoughts and Narratives 149

Restatements and Summaries 151

Open Questions and Probes for Thoughts 158

Closed Questions About Thoughts 164

Disclosures of Similarities 168

A Comparison of Skills for Exploring Thoughts 171

What Do You Think? 172

Chapter 9 Skills for Exploring Feelings 175

Rationale for Exploring Feelings 176

Cultural Considerations in Working With Feelings 178

Reflection of Feelings 179

Disclosure of Feelings 194

Open Questions and Probes About Feelings 196

Focusing 198

A Comparison of Skills for Exploring Feelings 200

What Do You Think? 201

Chapter 10 Integrating the Skills of the Exploration Stage 203

Choosing Goals to Facilitate Exploration 204

Choosing Skills to Match the Goals and Intentions 205

Implementing the Skills of the Exploration Stage 206

The Process of the Exploration Stage 207

Cultural Considerations 210

Difficulties Implementing the Exploration Stage 211

Coping Strategies for Managing Difficulties 215

Example of the Exploration Stage 217

What Do You Think? 220

III Insight Stage 225

Chapter 11 Overview of the Insight Stage 227

What Is Insight? 229

Theoretical Background: Psychoanalytic Theory 231

Developing Conceptualizations About Client Dynamics 239

Goals and Skills of the Insight Stage 240

Concluding Comments 242

What Do You Trunk? 244

Chapter 12 Skills for Challenging Clients and Fostering Awareness 247

Rationale for Using Challenges 247

Theoretical Perspectives on Challenges 250

Types of Challenges 251

Guidelines for Presenting Challenges 262

Difficulties Helpers Experience Using Challenges 265

What Do You Think? 266

Chapter 13 Skills for Facilitating Insight 269

Open Questions and Probes for Insight 270

Interpretations 272

Disclosures of Insight 288

What Do You Think? 293

Chapter 14 Skills for Immediacy 297

Types of Immediacy 299

Rationale for Using Immediacy 301

Guidelines for Using Immediacy 303

Example of Immediacy 305

Difficulties Helpers Have in Using Immediacy 306

What Do You Think? 308

Chapter 15 Integrating the Skills of the Insight Stage 311

Steps for Integrating Insight Skills 312

Caveats About Using Insight Skills 317

Cultural Considerations 318

Difficulties Helpers Might Experience in the Insight Stage 320

Strategies for Overcoming Difficulties in Implementing the Insight Stage 322

Example of an Extended Interaction in the Insight Stage 323

What Do You Think? 326

IV Action Stage 331

Chapter 16 Overview of the Action Stage 333

Rationale for the Action Stage 334

Deterrents to Action 335

Philosophical Underpinnings 336

Markers for Knowing When to Move to Action 338

Theoretical Background: Behavioral and Cognitive Theories 339

Goals of the Action Stage 344

Skills of the Action Stage 344

What Do You Think? 365

Chapter 17 Steps for Working With Four Action Tasks 367

Relaxation 368

Behavior Change 372

Behavioral Rehearsal 389

Decision Making 398

What Do You Think? 404

Chapter 18 Integrating the Skills of the Action Stage 407

Implementing the Action Skills 408

Difficulties Helpers Might Experience in the Action Stage 410

Strategies for Overcoming the Difficulties 413

What Do You Think? 414

V Integration 417

Chapter 19 Putting It All Together: Working With Clients in the Three-Stage Model 419

Session Management 420

Dealing With Difficult Clients and Clinical Situations 432

Example of an Extended Interaction 440

Concluding Comments 446

What Do You Think? 447.

Notes:

Includes bibliographical references (pages 459-484) and index.

Local Notes:

Acquired for the Penn Libraries with assistance from the Anne and Joseph Trachtman Memorial Book Fund.

ISBN:

1433816784

9781433816789

OCLC:

856902907

Publisher Number:

99964452370