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Electronic Government : 8th International Conference, EGOV 2009, Linz, Austria, August 31 - September 3, 2009, Proceedings / edited by Maria A. Wimmer, Hans Jochen Scholl, Marijn Janssen, Roland Traunmüller.

SpringerLink Books Lecture Notes In Computer Science (LNCS) (1997-2024) Available online

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Format:
Book
Contributor:
Wimmer, Maria A., editor.
Scholl, Hans Jochen, editor.
Janssen, Marijn, editor.
Traunmüller, R. (Roland), editor.
SpringerLink (Online service)
Series:
Computer Science (Springer-11645)
LNCS sublibrary. Information systems and applications, incl. Internet/Web, and HCI ; SL 3, 5693.
Information Systems and Applications, incl. Internet/Web, and HCI ; 5693
Language:
English
Subjects (All):
Computers and civilization.
Computers.
Law and legislation.
Management information systems.
Computer science.
Computer networks.
User interfaces (Computer systems).
Application software.
Computers and Society.
Legal Aspects of Computing.
Management of Computing and Information Systems.
Computer Communication Networks.
User Interfaces and Human Computer Interaction.
Computer Appl. in Administrative Data Processing.
Local Subjects:
Computers and Society.
Legal Aspects of Computing.
Management of Computing and Information Systems.
Computer Communication Networks.
User Interfaces and Human Computer Interaction.
Computer Appl. in Administrative Data Processing.
Physical Description:
1 online resource (XIV, 414 pages).
Edition:
First edition 2009.
Contained In:
Springer eBooks
Place of Publication:
Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2009.
System Details:
text file PDF
Summary:
This book constitutes the refereed proceedings of the 8th International Conference on Electronic Government, EGOV 2009, held in Linz, Austria, in August/September 2008 within the DEXA 2009 conference cluster. The 34 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on reflecting e-government research, administrative reform and public sector modernization, performance management and evaluation, aspects in government-to-citizen interactions, and building blocks in e-government advancements.
Contents:
Reflecting E-Government Research
Profiling the EG Research Community and Its Core
Mapping the E-Government Research with Social Network Analysis
Qualitative Data Analysis of Issue Interrelations and Interdependencies for E-Government Research Planning
Administrative Reform and Public Sector Modernization
Caste Structures and E-Governance in a Developing Country
Towards Coordination Preparedness of Soft-Target Organisation
Transforming Crisis Management: Field Studies on the Efforts to Migrate from System-Centric to Network-Centric Operations
Joined-Up E-Government - Needs and Options in Local Governments
Can ICT Reform Public Agencies?
Time to Give in: Firm Belief in Administrative Reform as a Driver for Delivering Benefits from IT
Shared Service Center vs. Shared Service Network: A Multiple Case Study Analysis of Factors Impacting on Shared Service Configurations
Performance Management and Evaluation
E-Government Implementation Evaluation: Opening the Black Box
Refinement, Validation and Benchmarking of a Model for E-Government Service Quality
Identifying Weaknesses for Chilean E-Government Implementation in Public Agencies with Maturity Model
A Multiple-Item Scale for Assessing E-Government Service Quality
Process-Based Governance in Public Administrations Using Activity-Based Costing
Survey of E-Government Portals in European Capitals and Large Cities: A Benchmarking Study of G2B-Services
Assessment of Website Quality: Scandinavian Web Awards Right on Track?
Post Recommendation in Social Web Site
Aspects in Government-To-Citizen Interactions
Channel Integration in Governmental Service Delivery: The Effects on Citizen Behavior and Perceptions
Opening the Black Box: Exploring the Effect of Transformation on Online Service Delivery in Local Governments
Democratizing Process Innovation? On Citizen Involvement in Public Sector BPM
Visual Culture and Electronic Government: Exploring a New Generation of E-Government
On the Origin of Intermediary E-Government Services
Finding the Right Services for a Citizen Portal Lessons Learned from the Norwegian Mypage Portal
The State of Client-Centered Public Service Delivery in the Netherlands
Impact of Information and Communication Technologies on School Administration: Research on the Greek Schools of Secondary Education
Building Blocks in E-Government Advancements
From National to Supranational Government Inter-Organizational Systems: An Extended Typology
eGIF4M: eGovernment Interoperability Framework for Mozambique
Metadata Sets for e-Government Resources: The Extended e-Government Metadata Schema (eGMS+)
Bidding for Complex Projects: Evidence from Italian Government's Acquisitions of IT Services
Role-Based and Service-Oriented Security Management in the E-Government Environment
IT Enabled Risk Management for Taxation and Customs: The Case of AEO Assessment in the Netherlands
Professional Presentation in Austrian E-Government
Explaining the Behavioral Intention towards BI Implementation in Public Administrations - A Principal-Agent Theory Approach.
Other Format:
Printed edition:
ISBN:
978-3-642-03516-6
9783642035166
Access Restriction:
Restricted for use by site license.

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