Counterproductive work behavior : investigations of actors and targets / edited by Suzy Fox and Paul E. Spector.

Format:

Book

Contributor:

Fox, Suzy.

Spector, Paul E.

Language:

English

Subjects (All):

Anger in the workplace.

Work environment--Psychological aspects.

Anger.

Workplace--psychology.

Medical Subjects:

Anger.

Workplace--psychology.

Physical Description:

1 online resource

Edition:

First edition.

Other Title:

APA PsycBOOKS.

Place of Publication:

Washington, DC : American Psychological Association, [2005]

System Details:

Mode of access: World Wide Web.

text file

Summary:

"Counterproductive work behavior encompasses a spectrum of actions that harm employees or organisations. These behaviors include bullying, emotional abuse, revenge, retaliation, mobbing, and aggression. They can range from severe, systematic, abusive bullying to milder, ambiguous episodes of workplace incivility. This volume examines the conditions and events in modern organisations that contribute to counterproductive work behavior, as well as the steps organisations might take to combat it. Authors from both North America and Europe analyse the interplay between the environmental factors of the workplace and the personal characteristics of the individual actors and targets of counterproductive work behavior. While these researchers study various aspects of this topic, the book deftly highlights the connections and distinctions in each of the authors work. The result is an integrative and comprehensive resource that will help stimulate future research in the field"--Jacket. (PsycINFO Database Record (c) 2005 APA, all rights reserved)

Contents:

I Actor Perspectives 11

Chapter 1 Aggression in the Workplace: A Social-Psychological Perspective / Joel H. Neuman, Robert A. Baron 13

Chapter 2 Understanding the Many Faces of Workplace Violence / Manon Mireille LeBlanc, Julian Barling 41

Chapter 3 The Study of Revenge in the Workplace: Conceptual, Ideological, and Empirical Issues / Robert J. Bies, Thomas M. Tripp 65

Chapter 4 Beyond Counterproductive Work Behavior: Moral Emotions and Deontic Retaliation Versus Reconciliation / Robert Folger, Daniel P. Skarlicki 83

Chapter 5 The Normative Nature of Employee Deviance and the Impact of Moral Identity / Rebecca J. Bennett, Karl Aquino, Americus Reed II, Stefan Thau 107

Chapter 6 Advancing the Assessment of Dispositional Aggressiveness Through Conditional Reasoning / Susan M. Burroughs, Lawrence R. James 127

Chapter 7 The Stressor-Emotion Model of Counterproductive Work Behavior / Paul E. Spector, Suzy Fox 151

II Target Perspectives 175

Chapter 8 Workplace Incivility / Christine M. Pearson, Lynne M. Andersson, Christine L. Porath 177

Chapter 9 Emotional Abuse in the Workplace / Loraleigh Keashly, Steve Harvey 201

Chapter 10 Mobbing at Work: Escalated Conflicts in Organizations / Dieter Zapf, Stale Einarsen 237

Chapter 11 Bullying at Work: A Perspective From Britain and North America / Charlotte Rayner, Loraleigh Keashly 271

Chapter 12 Concluding Thoughts: Where Do We Go From Here? / Paul E. Spector, Suzy Fox 297.

Notes:

Includes bibliographical references and indexes.

Electronic reproduction. Washington, D.C. : American Psychological Association, 2005. Available via World Wide Web. Access limited by licensing agreement. s2005 dcunns.

ISBN:

1591471656

Access Restriction:

Restricted for use by site license.