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The PerformanceStat potential : a leadership strategy for producing results / Robert D. Behn.
- Format:
- Book
- Author/Creator:
- Behn, Robert D., author.
- Series:
- Innovative governance in the 21st century
- Language:
- English
- Subjects (All):
- Public administration--United States.
- Public administration.
- Public administration--Management.
- United States.
- Organizational change--United States.
- Organizational change.
- Administrative agencies--United States--Management.
- Administrative agencies.
- Management.
- Political planning--United States.
- Political planning.
- Physical Description:
- xvi, 413 pages : illustrations ; 23 cm.
- Place of Publication:
- Washington, D.C. : Brookings Institution Press, [2014]
- Summary:
- What is PerformanceStat? It started two decades ago with CompStat in the New York City Police Department, and took off. Baltimore adapted it to create CitiStat. Today, governments at all levels employ PerformanceStat: a leadership strategy used by public executives to improve government's performance. Book jacket.
- Contents:
- CompStat and its PerformanceStat progeny
- Searching for PerformanceStat
- Clarifying PerformanceStat
- Identifying CompStat's effects
- Committing to a purpose
- Establishing responsibilities plus discretion
- Identifying PerformanceStat's effects
- Collecting the data
- Analyzing the data
- Conducting the meetings
- Carrying out the feedback and follow-up
- Creating organizational competence and commitment
- Learning to make the necessary adaptations
- Thinking about cause and effect
- Appreciating leadership's causal behaviors
- Making the leadership commitment.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 9780815725275
- 0815725272
- OCLC:
- 852220882
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