Doing Design Ethnography / by Andrew Crabtree, Mark Rouncefield, Peter Tolmie.

Format:

Book

Author/Creator:

Crabtree, Andy, author.

Rouncefield, Mark, author.

Tolmie, Peter, author.

Contributor:

SpringerLink (Online service)

Series:

Computer Science (Springer-11645)

Human-computer interaction series 1571-5035

Human-Computer Interaction Series, 1571-5035

Language:

English

Subjects (All):

User interfaces (Computer systems).

Software engineering.

Sociology.

User Interfaces and Human Computer Interaction.

Software Engineering/Programming and Operating Systems.

Sociology, general.

Local Subjects:

User Interfaces and Human Computer Interaction.

Software Engineering/Programming and Operating Systems.

Sociology, general.

Physical Description:

1 online resource (VIII, 208 pages).

Edition:

First edition 2012.

Contained In:

Springer eBooks

Place of Publication:

London : Springer London : Imprint: Springer, 2012.

System Details:

text file PDF

Summary:

Ethnographic approaches associated with social and cultural anthropology are common currency in systems design. They are employed in academic and industrial research labs, consultancy firms, IT companies and design houses to understand user requirements, to develop design ideas, and to evaluate computing systems. Doing Design Ethnography is about one particularly influential approach: ethnomethodologically informed or inspired ethnography. This approach focuses distinctively on the embodied work practices that people use to conduct their everyday activities and to concert them with others. It enables system developers to factor the social organisation of human activities into IT research and systems design, and to do so with respect to its real world, real time character. Doing Design Ethnography is the first dedicated practical text explaining how to do ethnography in a design context. Particular emphasis is placed on doing to convey and elaborate the approach as a concrete job of work consisting of particular skills and competences that are responsive to the practical demands of systems development. The authors work through a range of examples to elaborate key aspects of the job, and offer practical guidelines for researchers and design practitioners who seek to do ethnography for systems design. Andrew Crabtree, Mark Rouncefield and Peter Tolmie draw on over 50 years of combined practical experience to create this book, which will be of broad appeal to students and practitioners in Human-Computer Interaction, Computer Supported Cooperative Work and software engineering, providing valuable insights as to how to conduct ethnography and relate it to systems design.

Contents:

Précis

Ethnography and Systems Design

Our Kind of Sociology

Finding the Animal in the Foliage

Dispensing with Method

Doing Fieldwork

Analysing the Ethnographic Record

Informing Design

Some Common Misunderstandings, Objections and Complaints

Design Ethnography in a Nutshell.

Other Format:

Printed edition:

ISBN:

978-1-4471-2726-0

9781447127260

Access Restriction:

Restricted for use by site license.