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At America's service : how corporations can revolutionize the way they treat their customers / Karl Albrecht.
Lippincott Library HD9981.5 .A42 1988
Available
- Format:
- Book
- Author/Creator:
- Albrecht, Karl.
- Language:
- English
- Subjects (All):
- Service industries--United States--Management.
- Service industries.
- United States.
- Management.
- Customer relations.
- United States--Economic conditions--1981-.
- Economic conditions.
- Physical Description:
- ix, 241 pages : illustrations ; 24 cm
- Place of Publication:
- Homewood, Ill. : Dow Jones-Irwin, [1988]
- Notes:
- Includes bibliographies and index.
- ISBN:
- 1556230958 :
- OCLC:
- 17508547
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