Reference and information services : an introduction / Richard E. Bopp and Linda C. Smith, editors.

Format:

Book

Contributor:

Bopp, Richard E.

Smith, Linda C.

Series:

Library and information science text series

Language:

English

Subjects (All):

Reference services (Libraries).

Information services.

Genre:

Electronic books.

Physical Description:

1 online resource (xxiii, 743 pages) : illustrations.

polychrome

Edition:

Fourth edition.

Place of Publication:

Santa Barbara, Calif. : Libraries Unlimited, [2011]

System Details:

text file

Summary:

Bopp and Smith (library administration and library and information science, U. of Illinois at Urbana-Champaign) bring together academic librarians from the US for 22 chapters that introduce students to reference services, including concepts and processes, information sources, and their use. Topics include the history and functions of reference services, ethics, instruction, training staff, services for specific populations, and sources, from dictionaries to indexes. Chapters have been revised and updated to reflect new ideas and methods related to the Internet, and those on source types have updates to encompass key print and online resources. Included is discussion of digital references, how to conduct a reference interview online using instant messaging, designing effective search strategies using print and electronic resources, and evaluating new types of sources. There is also a new companion website. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)

Notes:

Includes bibliographical references and indexes.

Description based on print version record.

Other Format:

Print version: Reference and information services.

ISBN:

9781598848175

1598848178

OCLC:

785572805

Access Restriction:

Restricted for use by site license.