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Perfect phrases for healthcare professionals : hundreds of ready-to-use phrases / Masashi Rotte, Bernard Lopez.
Veterinary: Atwood Library (Campus) R118 .R68 2012
Available
- Format:
- Book
- Author/Creator:
- Rotte, Masashi.
- Series:
- Perfect phrases series
- Language:
- English
- Subjects (All):
- Communication in medicine.
- Medical personnel and patient.
- Interpersonal communication.
- Personnel, Hospital.
- Professional-Patient Relations.
- Attitude of Health Personnel.
- Communication.
- Interprofessional Relations.
- Medical Subjects:
- Personnel, Hospital.
- Professional-Patient Relations.
- Attitude of Health Personnel.
- Communication.
- Interprofessional Relations.
- Physical Description:
- xii, 132 pages ; 21 cm.
- Place of Publication:
- New York : McGraw-Hill, [2012]
- Contents:
- Perfect phrases for patients upset about their care
- Perfect phrases for patients suffering from a medical error
- Perfect phrases for patients wanting medically unnecessary prescriptions or tests
- Perfect phrases for breaking bad news to patients and their families
- Perfect phrases for dealing with suspected child abuse, elder abuse, or intimate partner violence
- Perfect phrases for dealing with difficult colleagues
- Perfect phrases for dealing with difficult administrative staff.
- ISBN:
- 9780071768337
- 0071768335
- 9780071773454
- 0071773452
- OCLC:
- 747167805
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