Handbook of critical incident analysis / edited by Richard W. Schwester.

Format:

Book

Contributor:

Schwester, Richard Wilmot, 1977-

Language:

English

Subjects (All):

Emergency management--Social aspects.

Emergency management.

Crisis management--Social aspects.

Crisis management.

Disasters--Social aspects.

Disasters.

Accidents--Social aspects.

Accidents.

Social aspects.

Physical Description:

xi, 396 pages : illustrations ; 27 cm

Place of Publication:

Armonk, N.Y. : M.E. Sharpe, Inc., [2012]

Summary:

Contributors to this handbook include academics and practitioners in public management, urban planning, medicine/health care, emergency management, and criminology; many are from John Jay College of Criminal Justice-City University of New York (CUNY). In part 1 of the book, they give a history of the field and a conceptual model for critical incident analysis. In part 2, they emphasize theoretical, disciplinary, and policy perspectives that shape critical incident analysis. Some specific areas explored include social structure after critical incidents, modeling and predicting critical incidents, and data mining for critical incident analysis. Part 3 of the book discusses a range of issues in critical incident analysis management, such as the role of street-level bureaucrats in disaster response, psychological first aid for survivors, and analyzing preparedness for terrorism. Schwester teaches public management at CUNY. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com)

Contents:

Part I Understanding the field Critical incident Analysis 1

1 The Emergence of Critical Incident Analysis as a Field of Study / Frank Ochberg Ochberg, Frank 3

2 A Conceptual Model for Critical Incident Analysis / Elizabeth A. Kirby Kirby, Elizabeth A. 19

3 Conceptualizing and Defining Critical Incidents / Richard W. Schwester Schwester, Richard W., Amber M. Horning Horning, Amber M., Meredith Dank Dank, Meredith 33

Part II Disiplinary and Policy Perspectives in Critical Incident Analysis 47

4 Critical Incident Analysis, Biological Events, and the Case of the 2009 H1N1 Influenza A Pandemic / Sandro Cinti Cinti, Sandro 49

5 Space, Sentiment, and Social Structure after Critical Incidents: Toward a Theory of Recovery / James Hawdon Hawdon, James, John Ryan Ryan, John 70

6 Modeling Critical Incidents to Improve Response / Robert C. Till Till, Robert C., Matthew Durak Durak, Matthew, Erik D. Goodman Goodman, Erik D. 91

7 Predicting Critical Incidents / Norman Groner Groner, Norman 112

8 Praxis, Applications, and Problems: Data Mining for Critical Incident Analysis / Vincenzo A. Sainato Sainato, Vincenzo A. 127

9 Can Catastrophes Lead to Good Policy? / Jeffrey D. Stern Stern, Jeffrey D. 172

10 Living with Disasters: A Planning Approach to Critical Incidents / Divya Chandrasekhar Chandrasekhar, Divya 186

11 Disaster Investigations: A 9/11 Case Study / Glenn P. Corbett Corbett, Glenn P. 201

Part III Issues in Critical incident Analysis Management 215

12 The Critical Role of Street-Level Bureaucrats in Disaster andCrisis Response / Alexander C. Henderson Henderson, Alexander C. 217

13 An Earthquake Mitigation Process: A Case Study of Qinglong County's Pre-Incident Predictions, Preparation, and Mitigation Actions / Jeanne-Marie Col Col, Jeanne-Marie 236

14 Jokela and Kauhajoki: Experiencing School Shootings in aNordic Welfare Society / Atte Oksanen Oksanen, Atte, Pekka Räsänen Räsänen, Pekka, Johanna Nurmi Nurmi, Johanna 252

15 Critical Incident Trauma Intervention: A Sense of Coherence Approach to Psychological First Aid with Student Survivors / Patricia Levy Levy, Patricia 265

16 The Use of a Multi-Attribute Method to Analyze Preparedness for an Incident of Terrorism / Ruth A. Maurer Maurer, Ruth A., Marian E. Mosser Mosser, Marian E. 279

17 Improved Policing in an Invisible Community: A Case Study of the Gay and Lesbian Liaison Unit of Washington, DC / Roddrick Colvin Colvin, Roddrick 303

18 The Dynamics of Critical Incidents in the Age of New Media: Examining the Role of the Self-Appointed or Media-Anointed Expert / Steven M. Gorelick Gorelick, Steven M. 316

19 Ethical Challenges Inherent in Critical Incident Dynamics / Ned Benton Benton, Ned 338.

Notes:

Includes bibliographical references and index.

ISBN:

9780765627247

0765627248

OCLC:

720260089