Cultural competency for public administrators / editors, Kristen A. Norman-Major and Susan T. Gooden.

Format:

Book

Contributor:

Norman-Major, Kristen A.

Gooden, Susan.

Language:

English

Subjects (All):

Public administration--Social aspects--United States.

Public administration.

Executive ability--United States.

Executive ability.

Public administration--Social aspects.

United States.

Physical Description:

viii, 374 pages : illustrations ; 25 cm

Place of Publication:

Armonk, N.Y. : M.E. Sharpe, [2012]

Summary:

Norman-Major (public administration, Hamline U.) and Gooden (government and public affairs, Virginia Commonwealth U.) present 20 chapters that outline an approach to cultural competency for scholars, students, and practitioners in public administration that explains what cultural competency is and why it is important; its skills in the public sector; how to build culturally competent agencies and public policy; and the skills, education, training, and support culturally competent public servants need. Included is discussion of international aspects, human resources practices in federal agencies in facilitating cultural competency, and competency relating to gender, race, tribal governments, gay, lesbian, bisexual, and transgender individuals, disabled populations, health care, and emergency preparedness and disaster relief programs and services. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com)

Contents:

Cultural competency and public administration / Kristen Norman-Major and Susan T. Gooden

Part I. Culturally competent agencies, policies, and public servants

Part II. Cultural competency in action

Part III. Educating for cultural competence

Part IV. Conclusions.

Notes:

Includes bibliographical references and index.

ISBN:

9780765626769

0765626764

OCLC:

731921031