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User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers / Joseph J. Corn.

Van Pelt Library T173.8 .C685 2011
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Format:
Book
Author/Creator:
Corn, Joseph J.
Language:
English
Subjects (All):
Technological innovations--United States.
Technological innovations.
Human-machine systems--Social aspects.
Human-machine systems.
United States.
Human-computer interaction.
Consumer satisfaction.
Physical Description:
272 pages : illustrations ; 24 cm
Place of Publication:
Baltimore : Johns Hopkins University Press, [2011]
Summary:
"Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. ... Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology."--Dust jacket.
Contents:
Our marvelous and maddening machines
The advent of technology consumption
Buying an automobile
Running a car
Tools, tinkering, and trouble
Reading the owner's manual
Computers and the tyranny of technology consumption
The technology treadmill
Acknowledgments
Notes:
Includes bibliographical references (pages 232-264) and index.
ISBN:
9781421401928
1421401924
OCLC:
698624799

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