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Strategic approach on service quality management in rural banking / A. Arulraj, A. Ananth.
Lippincott Library HG2051.I42 N34 2011
Available
- Format:
- Book
- Author/Creator:
- Arulraj, A.
- Ananth, A., author.
- Language:
- English
- Subjects (All):
- Rural credit--India--Nagapattinam (District).
- Rural credit.
- Banks and banking--Customer services--India--Nagapattinam (District)--Management.
- Banks and banking.
- Banks and banking--Customer services.
- Management.
- India--Nagapattinam (District).
- Physical Description:
- 113 pages : illustrations ; 23 cm
- regular print
- Place of Publication:
- New Delhi : Serials Publications, 2011.
- Summary:
- Study conducted in Nagapattinam District, Tamil Nadu, India.
- Notes:
- Includes bibliographical references (pages [91]-113).
- ISBN:
- 9788183874618
- 8183874614
- OCLC:
- 756441965
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