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Customer centricity : what it is, what is isn't, and why it matters.
- Format:
- Book
- Author/Creator:
- Fader, Peter.
- Series:
- Wharton executive education essentials.
- Wharton executive education essentials
- Language:
- English
- Subjects (All):
- Customer relations--Management.
- Customer relations.
- Physical Description:
- 1 online resource.
- Place of Publication:
- Philadelphia : Wharton Digital Press, [2011]
- System Details:
- text file
- Notes:
- Title from digital title page (viewed on Nov. 2, 2011).
- Electronic reproduction. Palo Alto, Calif. Available via World Wide Web.
- ISBN:
- 9781613630082
- Publisher Number:
- 99945358424
- Access Restriction:
- Restricted for use by site license.
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