Public value : theory and practice / edited by John Benington and Mark H Moore.

Format:

Book

Contributor:

Benington, John.

Moore, Mark H., 1947-

Language:

English

Subjects (All):

Public administration.

Policy sciences.

Value.

Physical Description:

xviii, 314 pages : illustrations ; 24 cm

Place of Publication:

Basingstoke : Palgrave Macmillan, 2011.

Contents:

1 Public Value in Complex and Changing Times / John Benington Benington, John, Mark H. Moore Moore, Mark H. 1

The core ideas associated with Moore's Creating Public Value 3

The neo-liberal context in which Creating Public Value was initially conceived 7

The increased relevance of public value for public managers facing an age of austerity and systemic change 11

The academic debates surrounding public value 16

How will this book move the public value debate forward? 20

2 From Private Choice to Public Value? / John Benington Benington, John 31

Introduction 31

From private choice to public value? 32

Networked community governance 34

Public goods, public choice and public value 41

Conclusion 49

3 Privates, Publics and Values / Colin Crouch Crouch, Colin 52

Linking private and public 54

Relationships among the realms: implications for the private/public distinction 61

Towards public value 66

4 Creating Public Value: The Theory of the Convention / Noel Whiteside Whiteside, Noel 74

Introduction 74

The theory of the convention and the creation of public value 75

Securing retirement income: public value and pension reform 81

Conclusion 85

5 Greening Public Value: The Sustainability Challenge / Mark Swilling Swilling, Mark 89

Introduction 39

Beyond disciplinary apartheid 90

Sustainability challenges - an overview 93

Development states as public value 99

Towards sustainable public value 106

Conclusion 110

6 Public Value, Deliberative Democracy and the Role of Public Managers / Louise Horner Horner, Louise, Will Hutton Hutton, Will 112

Tackling the democratic deficit 116

The delivery paradox 116

Managing public expectations 117

Mechanisms for increasing responsiveness 118

How can public managers deliver public value? 119

Authorization 120

Public value creation 121

Measurement - the importance of democracy 123

The argument from public value - responsiveness to refined preferences 125

7 Choice and Marketing in Public Management: The Creation of Public Value? / Robin Wensley Wensley, Robin, Mark H. Moore Moore, Mark H. 127

Introduction 127

The idea of choice 128

A key definition: the role of the public manager 128

Customers and intermediaries 131

Marketing at both ends of the production process 133

Marketing obligations and restrictions as well as services and opportunities 135

An example in community policing 137

The reality of choice 139

A final question 142

8 Public Value from Co-production by Clients / John Alford Alford, John 144

Introduction 144

Defining public sector clients 145

The necessity of client co-production 146

What induces clients to co-produce? 150

Conclusion: the terms of the exchange 157

9 Framing The Production of Health in Terms of Public Value: Lessons from the UK National Health Service / Jonathan Q. Tritter Tritter, Jonathan Q. 158

Introduction 158

A public value framework 158

Background context 160

Defining a value mission 160

The doctor-patient relationship: changing responsibilities 163

Patient and public involvement in health 163

Building a community-led Health Service 167

10 Public Value Through Innovation and Improvement / Jean Hartley Hartley, Jean 171

Introduction 171

The public value context of innovation and improvement 171

When does innovation contribute to or detract from public value? 174

Managing risk and reward in the pursuit of public value 180

The politics of innovation to create public value 183

11 Sustaining Public Value Through Microfinance / Guy Stuart Stuart, Guy 185

Introduction 185

The public value of microfinance 187

Sustainability and the creation of public value for all the poor 192

Subsidies through technical assistance: the Cooperative Development Foundation, Andhra Pradesh, India 195

Creating a separate delivery channel: Mann Deshi Mahila Bank, Maharashtra, India 197

Cross-subsidization: the Grameen Bank, Bangladesh 199

Conclusion 200

12 Redefining 'Public Value' in New Zealand's Performance Management System: Managing for Outcomes while Accounting for Outputs / Richard Norman Norman, Richard 202

Outcomes as wish lists 204

Overemphasizing outputs 205

New efforts to focus on outcomes 206

Reconciling outputs and outcomes 208

Conclusion 210

13 Effective Supply and Demand and the Measurement of Public and Social Value / Geoff Mulgan Mulgan, Geoff 212

Developing a model of public value 215

Social value: effective demand and effective supply 217

Horizons in time 218

Public value in the built environment 220

Lessons for social and public value 223

14 Learning, Social Inequality and Risk: A Suitable Case for Public Value? / Bob Fryer Fryer, Bob 225

Personal troubles and public issues 225

Beyond unitary measures 226

Aspects of public value 226

The personal problems and public issues of learning 228

Learning and skills: some British evidence 230

Social class, educational inequality and meritocracy 232

Social change, risk and learning 238

Conclusion 242

15 Public Value in Education: A Case-Study / David Winkley Winkley, David 244

First steps 244

Innovation and continuous improvement 247

Outcomes and evaluations 248

The evolution of culture 250

Leadership 252

The wider challenge 253

16 Conclusions: Looking Ahead / Mark H. Moore Moore, Mark H., John Benington Benington, John 256

Changes in the context of governance and public service 256

The re-emergence of the social consciousness of interdependence 259

From government to governance 261

The enduring relevance of public value money 261

Increasing legitimacy by linking politics and administration 263

Recognizing public value: measuring government performance 265

Innovation in programmes and institutional design 270

Calling a public into existence: administrative politics and community consultation 272

Conclusion 274.

Notes:

Includes bibliographical references and index.

Formerly CIP.

ISBN:

9780230249035

0230249035

9780230249042

0230249043

OCLC:

694227284