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Labour in business process outsourcing : a case study of call centre agents / Babu P. Ramesh.
Lippincott Library HE8789.I4 R36 2004
Available
- Format:
- Book
- Author/Creator:
- Remesh, Babu P.
- Series:
- NLI research studies series ; no. 2004/051.
- NLI research studies series ; no. 051/2004
- Language:
- English
- Subjects (All):
- Call centers--India--Noida--Employees.
- Call centers.
- Contracting out--India--Noida--Employees.
- Contracting out.
- Employees.
- India--Noida.
- Physical Description:
- 32 pages ; 25 cm.
- Place of Publication:
- NOIDA : V.V. Giri National Labour Institute, 2004.
- Summary:
- Case study in NOIDA, India.
- Notes:
- Includes bibliographical references (page 32).
- OCLC:
- 56903780
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