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Yes! 50 scientifically proven ways to be persuasive / Noah J. Goldstein, Steve J. Martin, and Robert B. Cialdini.

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Annenberg Library HF5718 .G65 2010
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LIBRA HF5718 .G65 2010
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Format:
Book
Author/Creator:
Goldstein, Noah J.
Contributor:
Martin, Steve J.
Cialdini, Robert B.
Language:
English
Subjects (All):
Business communication.
Persuasion (Psychology).
Marketing.
Interpersonal communication.
Physical Description:
xii, 258 pages ; 21 cm
Edition:
First Free Press trade paperback edition.
Place of Publication:
New York : Free Press, 2010.
Contents:
1 How can inconveniencing your audience increase your persuasiveness? 9
2 What shifts the bandwagon effect into another gear? 15
3 What common mistake causes messages to self-destruct? 19
4 When persuasion might backfire, how do you avoid the magnetic middle? 26
5 When does offering people more make them want less? 30
6 When does a bonus become an onus? 35
7 How can a new superior product mean more sales of an inferior one? 38
8 Does fear persuade or does it paralyze? 42
9 What can chess teach us about making persuasive moves? 45
10 Which office item can make your influence stick? 50
11 Why should restaurants ditch their baskets of mints? 53
12 What's the pull of having no strings attached? 56
13 Do favors behave like bread or like wine? 60
14 How can one small step help your influence take a giant leap? 64
15 How can you become a Jedi master of persuasion? 69
16 How can a simple question drastically increase support for you and your ideas? 72
17 What is the active ingredient in lasting commitments? 76
18 How can you fight consistency with consistency? 80
19 What persuasion tip can you borrow from Benjamin Franklin? 83
20 When can asking for a little go a long way? 86
21 Start low or start high? Which will make people buy? 89
22 How can we show off what we know without being labeled a show-off? 93
23 What's the hidden danger of being the brightest person in the room? 98
24 Who is the better persuader? Devil's advocate or true dissenter? 102
25 When can the right way be the wrong way? 107
26 What's the best way to turn a weakness into a strength 110
27 Which faults unlock people's vaults? 115
28 When is it right to admit that you were wrong? 119
29 How can similarities make a difference? 124
30 When is your name your game? 127
31 What tips should we take from those who get them? 133
32 What kind of smile can make the world smile back? 137
33 When is a loser a winner? 141
34 What can you gain from loss? 144
35 Which single word will strengthen your persuasion attempts? 150
36 When might asking for all the reasons be a mistake? 155
37 How can the simplicity of a name make it appear more valuable? 159
38 How can rhyme make your influence climb? 164
39 What can batting practice tell us about persuasion? 167
40 How can you get a head start in the quest for loyalty? 170
41 What can a box of crayons teach us about persuasion? 174
42 How can you package your message to ensure it keeps going, and going, and going? 177
43 What object can persuade people to reflect on their values? 183
44 Does being sad make your negotiations bad? 187
45 What can make people believe everything they read? 193
46 Are trimeth labs boosting your influence? 197
47 How can technology impede persuasive progress? 200
48 How do you get to yes in any language? 205
49 How can you avoid driving your cross-cultural influence into the rough? 209
50 When does letting the call go to voicemail cause a hang-up in your influence? 213.
ISBN:
1416576142
9781416576143
OCLC:
320406800

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