"Why do you ask?" : the function of questions in institutional discourse / edited by Alice F. Freed and Susan Ehrlich.

Format:

Book

Contributor:

Freed, Alice F., 1946-

Ehrlich, Susan (Susan Lynn)

Language:

English

Subjects (All):

Oral communication.

Questioning.

Physical Description:

xiv, 356 pages ; 24 cm

Place of Publication:

Oxford ; New York : Oxford University Press, 2010.

Contents:

The function of questions in institutional discourse : an introduction / Susan Ehrlich and Alice F. Freed

The design and positioning of questions in inquiry testimony / Jack Sidnell

Questioning in medicine / John Heritage

Interrogating tears : some uses of "tag questions" in a child-protection helpline / Alex Hepburn and Jonathan Potter

Grammar and social relations : alternative forms of yes/no-type initiating actions in health visitor interactions / Geoffrey Raymond

Asking ostensibly silly questions in police-suspect interrogations / Elizabeth Stokoe and Derek Edwards

Pursuing views and testing commitments : hypothetical questions in the psychiatric assessment of transsexual patients / Susan A. Speer

Questions that convey information in teacher-student conferences / Irene Koshik

"Is that right?" : questions and questioning as control devices in the workplace / Janet Holmes and Tina Chiles

Questioning in meetings : participation and positioning / Cecilia E. Ford

The spatial and temporal dimensions of reflective questions in genetic counseling / Srikant Sarangi

Questions in broadcast journalism / Steven Clayman

Questions and institutionality in public participation broadcasting / Joanna Thornborrow

"I'm calling to let you know!" : company-initiated telephone sales / Alice F. Freed

"How may I help you?" : questions, control, and customer care in telephone call center talk / Anna Kristina Hultgren and Deborah Cameron.

Notes:

Includes bibliographical references and index.

ISBN:

9780195306897

0195306899

9780195306903

0195306902

OCLC:

309836316