Multiprofessional communication : making systems work for children / Georgina Glenny and Caroline Roaf.

Format:

Book

Author/Creator:

Glenny, Georgina.

Contributor:

Roaf, Caroline.

Language:

English

Subjects (All):

Communication in social work.

Interprofessional relations.

Child welfare.

Physical Description:

138 pages : illustrations ; 23 cm

Place of Publication:

Maidenhead ; New York, NY : McGraw Hill/Open University Press, 2008.

Summary:

This book examines a series of case studies of multiprofessional work, in order to understand what works and why. In the successful case studies, the fieldworkers were able to reflect on the organisational contexts in which they were operating. This was achieved through a carefully managed series of feedback loops, which ensured that good quality information was shared at all levels. With an effective communication system in place they could resolve difficulties and evolve new ways of working together to improve their joint practice.

The book draws on complexity theory to provide the analytical tools for exploring and developing the communication systems that underpin effective multiprofessional practice. Both accessible and practical, it argues that the effectiveness of work with children, young people and their families is crucially dependent on the quality of their relationships with fieldworkers - communication is key.

Multiprofessional Communication is important reading for students on courses with a focus on multiprofessional working, as well as practitioners and policy makers in Education, Health and Social Care.

Contents:

1 Introduction: the challenge of multiprofessional working 1

2 The research base: exploring multiprofessional communication systems in action 15

3 Evolving a successful communication system 35

4 Customizing provision to meet local needs 52

5 Achieving a positive problem solving culture 70

6 The importance of relationships in the field 87

7 Conclusions: the dynamics of complexity 109.

Notes:

Includes bibliographical references (pages [125]-131) and index.

ISBN:

9780335228553

0335228550

0335228569

9780335228560

OCLC:

225873539