ICT and innovation in the public sector : European studies in the making of e-government / edited by Francesco Contini and Giovan Francesco Lanzara.

Format:

Book

Contributor:

Contini, Francesco.

Lanzara, Giovan Francesco, 1946-

Series:

Technology, work and globalization

Language:

English

Subjects (All):

Internet in public administration.

Electronic government information.

Public administration--Information resources management.

Public administration.

Physical Description:

xxii, 278 pages ; 24 cm.

Other Title:

Information and communication technologies and innovation in the public sector

Place of Publication:

Basingstoke [England] ; New York : Palgrave Macmillan, 2009.

Contents:

Part I Perspectives: ICT, Institutions and e-government

Chapter 1 Building digital institutions: ICT and the rise of assemblages in government / Giovan Francesco Lanzara 9

Chapter 2 How Institutions are inscribed in technical objects and what it may mean in the case of the Internet / Barbara Czarniawska 49

Chapter 3 The regulative regime of technology / Jannis Kallinikos 66

Chapter 4 ICT, Marketisation and bureaucracy in the UK public sector: critique reappeaisal / Anronio Cordella, Leslie P. Willcocks 88

Part II Experiences: ICT, institutional complexity, and the development of e-services

Chapter 5 E-justice in Finland and in Italy: enabling versus constraining models / Marco Fabri 115

Chapter 6 Aligning ICT and legal frameworks in Austria’s e-bureaucracy: from mainframe to the Internet / Stefan Koch, Edward Bernroider 147

Chapter 7 Institutional complexity and functional simplification: the case of money claim online service in England and Wales / Jannis Kallinikos 174

Chapter 8 Assemblage-in-the-making: developing the e-services for the justice of the peace offices in italy / Marco Velicogna, Francesco Contini 211

Chapter 9 ICT, assemblages and institutional contests: understanding multiple development paths / Francesco Contini 244.

Notes:

Includes index.

ISBN:

9780230224896

023022489X

OCLC:

276228849