The dynamics of performance management : constructing information and reform / Donald P. Moynihan.

Format:

Book

Author/Creator:

Moynihan, Donald P.

Series:

Public management and change

Public management and change series

Language:

English

Subjects (All):

Performance--Management.

Performance.

Organizational effectiveness.

Administrative agencies--United States--Management.

Administrative agencies.

United States.

Management.

Physical Description:

xiii, 250 pages : illustrations ; 23 cm.

Place of Publication:

Washington, D.C. : Georgetown University Press, [2008]

Summary:

Drawing on Research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management-such as building measurement systems to acquire more performance data-but have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes.

A valuable resource for public administration scholars and administrators, The Dynamics of Performance Management offers fresh insight into how government organizations can better achieve their public service goals.

Contents:

An era of governance by performance management

Performance management as doctrine

The partial adoption of performance management reforms in state government

Explaining the partial adoption of performance management reforms

Explaining the implementation of performance management reforms

The interactive dialogue model of performance information use

Performance management under George W. Bush

PART and the interactive dialogue model

Dialogue routines and learning forums

Rethinking performance management.

Notes:

Includes bibliographical references (pages 225-239) and index.

ISBN:

9781589011946

1589011945

OCLC:

132681485