2 options
Managing performance : international comparisons / Geert Bouckaert and John Halligan.
Van Pelt Library JF1525.T67 B68 2008
Available
- Format:
- Book
- Author/Creator:
- Bouckaert, Geert.
- Language:
- English
- Subjects (All):
- Total quality management in government.
- Benchmarking (Management).
- Government productivity--Measurement.
- Government productivity.
- Organizational effectiveness--Measurement.
- Organizational effectiveness.
- Physical Description:
- xv, 440 pages : illustrations ; 24 cm
- Place of Publication:
- London ; New York : Routledge, 2008.
- Contents:
- Part I Concepts, approaches and explanations 9
- 1 What is managing performance? 11
- 2 Performance and management: approaches to analysis 35
- 3 Managing performance: contexts and explanations 45
- Part II Performance types 67
- 4 Performance Administration 69
- 5 Managements of Performances 77
- 6 Performance management 100
- Part III Comparative performance and evaluation 129
- 7 Managing performance: comparing country models and practice 131
- 8 Paradoxes and disconnects in managing performance 157
- 9 Towards Performance Governance: a new agenda? 181
- 10 Conclusion and next steps 196
- I Methodological introduction to the country models 211
- II Ideal types of managing performance: synthetic overview 220
- III OECD checklists 223
- IV List of glossaries 228
- V Country models 230
- Australia 230
- Canada 256
- The Netherlands 283
- Sweden 311
- United Kingdom 344
- United States 370.
- Notes:
- Includes bibliographical references (pages [403]-431)and index.
- ISBN:
- 0415423945
- 9780415423946
- 0415423953
- 9780415423953
- 0203935950
- 9780203935958
- OCLC:
- 138341566
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.