Modernising work in public services : redefining roles and relationships in Britain's changing workplace / edited by Pauline Dibben ... [and others].

Format:

Book

Contributor:

Dibben, Pauline, 1965-

Language:

English

Subjects (All):

Human services personnel--Great Britain.

Human services personnel.

Great Britain.

Physical Description:

xii, 216 pages ; 22 cm

Place of Publication:

Basingstoke ; New York : Palgrave Macmillan, 2007.

Summary:

This Volume analyses the 'modernisation' of work and employment in British public services, against the background of government reforms that have redefined what is meant by the 'public sector'. In doing so, it critically engages with debates around the ideological, regulatory, economic and social drivers of change, and analyses their impact on the public service ethos, equality, payment systems and employment security. Since public services are increasingly offered by private operators, this volume also examines the changing roles and relationships that operate within fluid organisational boundaries, tackling the collective and organisational dynamics of recent changes. Particular attention is paid to the role of trade unions and partnership working at both the workforce and inter-organisational levels.

Contents:

Introduction: Is 'Modern' Necessarily Better? / Pauline Dibben, Phil James 1

Part I Underlying Drivers of Change in Public Services

1 From Hayek to New Labour: The Changing Ideology of Public Sector Provision / Noel Thompson 11

2 Lisbon, Bolkestein and the Service Economy / John Grahl 29

3 Welfare Reform as a Response to Structural Crisis / Geoffrey Wood 49

4 Public Sector Employment: Issues of Size and Composition in the UK / Philip Beaumont, Judy Pate, Moira Fischbacher 59

Part II The Consequences of 'Modernisation' for Public Service Workers

5 A Declining Public Service Ethos? / Catherine Needham 75

6 Equality and Modernisation / Susan Corby 89

7 Pay and Rewards in Public Services: Fairness and Equity / David Marsden 107

8 'Employment Security' and 'Job Insecurity' in Public Services: Two Sides of the Same Coin? / Pauline Dibben 121

Part III The Dynamics of Collective Employment Relations and the Performance of Services

9 Sustaining New Industrial Relations in the Public Sector: The Politics of Trust and Cooperation in the Context of Organisational Dementia and Disarticulation / Miguel Martinez Lucio, Mark Stuart 139

10 Trade Unions and the Public Sector: A Story of 'Internal' Institutional Stability and Declining 'Regulatory Reach' / Ian Cunningham, Phil James 153

11 Partnership: Transforming the Employment Relationship in Public Service Delivery / Damian Grimshaw, Ian Roper 165

12 Conclusion: The Logic of Work and Employment Reforms in the Public Services - A Comparative Reflection / Geoffrey Wood, Ian Roper 180.

Notes:

Includes bibliographical references and index.

ISBN:

9781403998590

1403998590

OCLC:

80332289