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Practice management for dental hygienists / Esther K. Andrews.
Levy Dental Medicine Library - Stacks RK58 .A63 2007
Available
Levy Dental Medicine Library - Stacks RK58 .A63 2007
Available
- Format:
- Book
- Author/Creator:
- Andrews, Esther K.
- Language:
- English
- Subjects (All):
- Dentistry--Practice.
- Dentistry.
- Dental offices--Management.
- Dental offices.
- Dental hygienists.
- Practice Management, Dental--organization & administration.
- Dental Hygienists.
- Medical Subjects:
- Practice Management, Dental--organization & administration.
- Dental Hygienists.
- Physical Description:
- xi, 369 pages : illustrations ; 24 cm
- Place of Publication:
- Philadelphia : Lippencott Williams & Wilkins, [2007]
- Summary:
- This textbook prepares dental hygiene students and dental hygienists to handle the business and operational aspects of the dental office. The book teaches students how a dental office functions from an operational standpoint and how dental hygienists, as licensed professionals, fit into that operation. Major sections cover basics of dentistry and dental law, office management, applied communications, and employability skills. To accommodate a two-credit course, the text is concise and focuses on exercise-based learning. Each chapter includes workbook exercises, study questions, critical thinking activities, case studies, and RDH board practice questions, as well as selected references, Websites, and student activities.
- Contents:
- History of dentistry
- General dentistry
- Dental specialties
- Professional issues
- Legal behavior and risk management
- Patient rights
- The business of dentistry
- Telecommunications
- Dental hygiene treatment
- Accounting principles
- Insurance programs
- Production
- Credit and collections
- Records management
- Appointment scheduling systems
- Recare systems
- Payroll and taxation
- Inventory maintenance
- Public speaking fundamentals
- Public relations techniques
- Office publications
- Client letters and forms
- Office policy and procedure manuals
- Job performance
- Job search process
- Personal marketing tools
- Job interviews
- Employment negotiation
- Healthcare interactions
- Maintaining employment.
- Notes:
- Includes bibliographical references.
- ISBN:
- 0781753597
- 9780781753593
- OCLC:
- 62759351
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