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Accountability in social services : the culture of the paper program / Jill Florence Lackey.
LIBRA HV91 .L14 2006
Available from offsite location
- Format:
- Book
- Author/Creator:
- Lackey, Jill Florence.
- Series:
- Haworth health and social policy
- Language:
- English
- Subjects (All):
- Social service--United States--Evaluation.
- Social service.
- United States.
- Evaluation.
- Social Work.
- Program Evaluation.
- Medical Subjects:
- Social Work.
- Program Evaluation.
- Physical Description:
- xi, 115 pages ; 22 cm.
- Place of Publication:
- New York : Haworth Press, [2006]
- Summary:
- Accountability in Social Services examines how - and why - social and human services programs can function even though they are monitored by written communication instead of face-to-face interaction. Author Jill Florence Lackey draws on her experience as a consultant for more than fifty social programs and as director of two nonprofit organizations to demonstrate the strong need for accountability mechanisms and more ethics-based leadership when running social service programs. This unique book walks you through the process of how "paper programs" emerge and operate, the monitoring mechanisms that are - and aren't - in place during program operations, and recommendations to increase accountability in the social service delivery system.
- Contents:
- Pay : the program in a box
- The programs on the plains initiative : the plans to plan
- The stories behind the stories
- And the story does not end here
- Reduce : the stratified coalition
- TeenHealth : the coalition in the dark
- Project United-Are-We : a coalition united in name only
- But the story does not end here
- TeenHealth : the media in the dark
- Reduce : the media in the artificial light
- The immigrant gardens : the blind eye
- PC&C : the Stepford staff
- The story behind the stories
- The small story : the nondiscretionary model
- The big story : ethics-based leadership
- A word about good leadership
- The story does not end here
- The ideal circumstances for effective evaluation practice
- Why best practices in evaluation rarely occur
- Evaluation feedback and why it is so seldom used
- And yet
- A venue for change
- Before putting this book down.
- Notes:
- Includes bibliographical references (pages 107-111) and index.
- ISBN:
- 0789023741
- 078902375X
- OCLC:
- 61351646
- Publisher Number:
- 9780789023742
- 9780789023759
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