Counterproductive work behavior : investigations of actors and targets / edited by Suzy Fox and Paul E. Spector.

Format:

Book

Contributor:

Fox, Suzy.

Spector, Paul E.

John Lammey Stewart Memorial Library Fund.

Language:

English

Subjects (All):

Anger in the workplace.

Work environment--Psychological aspects.

Work environment.

Conflict, Psychological.

Violence--psychology.

Workplace--psychology.

Medical Subjects:

Conflict, Psychological.

Violence--psychology.

Workplace--psychology.

Physical Description:

vii, 329 pages : illustrations ; 26 cm

Edition:

First edition.

Place of Publication:

Washington, DC : American Psychological Association, [2005]

Summary:

Counterproductive work behavior encompasses a spectrum of actions that harm employees or organizations. These behaviors include bullying, emotional abuse, revenge, retaliation, mobbing, and aggression. They can range from severe, systematic, abusive bullying to milder, ambiguous episodes of workplace incivility. This volume examines the conditions and events in modern organizations that contribute to counterproductive work behavior, as well as the steps organizations might take to combat it. An integrative and comprehensive resource that will help stimulate future research in the field.

Contents:

Aggression in the workplace : a social-psychological perspective / Joel H. Neuman and Robert A. Baron

Understanding the many faces of workplace violence / Manon Mireille LeBlanc and Julian Barling

The study of revenge in the workplace : conceptual, ideological, and empirical issues / Robert J. Bies and Thomas M. Tripp

Beyond counterproductive work behavior : moral emotions and deontic retaliation versus reconciliation / Robert Folger and Daniel P. Skarlicki

The normative nature of employee deviance and the impact of moral identity / Rebecca J. Bennett ... [et al.]

Advancing the assessment of dispositional aggressiveness through conditional reasoning / Susan M. Burroughs and Lawrence R. James

The stressor-emotion model of counterproductive work behavior / Paul E. Spector and Suzy Fox

Workplace incivility / Christine M. Pearson, Lynne M. Andersson, and Christine L. Porath

Emotional abuse in the workplace / Loraleigh Keashly and Steve Harvey

Mobbing at work : escalated conflicts in organizations / Dieter Zapf and Ståle Einarsen

Bullying at work : a perspective from Britain and North America / Charlotte Rayner and Loraleigh Keashly

Concluding thoughts : where do we go from here? / Paul E. Spector and Suzy Fox.

Notes:

Includes bibliographical references and indexes.

Local Notes:

Acquired for the Penn Libraries with assistance from the John Lammey Stewart Memorial Library Fund.

ISBN:

1591471656

OCLC:

55131429