Promoting reasonable expectations : aligning student and institutional views of the college experience / Thomas E. Miller, Barbara E. Bender, John H. Schuh, and associates.

Format:

Book

Author/Creator:

Miller, Thomas E., 1948 November 25-

Contributor:

Bender, Barbara E.

Schuh, John H.

Language:

English

Subjects (All):

College student development programs--United States.

College student development programs.

Student affairs services--United States.

Student affairs services.

College students--United States--Attitudes.

College students.

United States.

Physical Description:

xxiii, 264 pages : illustrations ; 24 cm

Edition:

First edition.

Place of Publication:

San Francisco, CA : Jossey-Bass, [2005]

Summary:

When students enter college, they are given detailed directions about how to behave, the standards they need to adhere to, and the courses they need to complete in order to attain a degree. From the classroom to the athletic field, college students are well informed as to what is expected of them. While institutions of higher learning lay out their expectations of students, little energy is given to determine what students expect of institutions.

Promoting Reasonable Expectations offers a thorough examination of student expectations of college. The book includes an examination of key issues such as the classroom setting, student services, and campus life. This unique resource contrasts student expectations with their actual experiences and identifies effective strategies for addressing the disjunctions between expectation and reality. Written by leading figures in the field of student affairs and sponsored by NASPA (National Association of Student Personnel Administrators), Promoting Reasonable Expectations offers insights about student expectations as defined by their ethnicity, age, gender, transfer student status, and more. Based on solid research, this groundbreaking book explores why it is useful to consider expectations in the context of student relationships with higher education institutions. The book also: Outlines what colleges have to do to help create student expectations that are reasonable while simultaneously meeting those student expectations that are fair, Reviews student expectations regarding the myriad services that support their learning and the college experience, Addresses expectations regarding the cost of higher education and explores the expectations of students and their families compared with the reality of college costs, Shows the gap between student expectations of degree attainment as compared to the reality,

In addition, Promoting Reasonable Expectations presents a series of recommendations for action for improving institutional performance rather than lowering student expectations.

Contents:

2 Why Should We Care About Student Expectations? / Jeffrey A. Howard 10

3 What Students Expect from College and What They Get / George D. Kuh, Robert M. Gonyea, Julie M. Williams 34

4 When Expectations and Realities Collide: Environmental Influences on Student Expectations and Student Experiences / Larry Moneta, George D. Kuh 65

5 Campus Services: What Do Students Expect? / Frank P. Ardaiolo, Barbara E. Bender, Gregory Roberts 84

6 Student Expectations About Paying for College: Are They Reasonable? / John H. Schuh, Leah Ewing Ross 102

7 Student Persistence and Degree Attainment / Thomas E. Miller 122

8 Life After College / Susan R. Komives, Elizabeth M. Nuss 140

9 The Influence of Selected Students' Characteristics on Their Expectations of College / Gwendolyn J. Dungy, Patricia A. Rissmeyer, Gregory Roberts 175

10 Institutional Type and Students' Expectations / Wilma J. Henry, Penelope H. Wills, Harold L. Nixon 190

11 Expectations of Multiple Publics / Barbara E. Bender, John Wesley Lowery, John H. Schuh 204

12 Perspectives from the Field / Thomas E. Miller, Barbara E. Bender 225.

Notes:

Includes bibliographical references and index.

ISBN:

0787976245

OCLC:

58422482