Excellence in banking -- revisited! / Steven I. Davis.

Format:

Book

Author/Creator:

Davis, Steven I.

Contributor:

Davis, Steven I.

Simon Nelson Patten Fund.

Language:

English

Subjects (All):

Bank management.

Banks and banking.

Physical Description:

xiii, 165 pages : illustrations ; 23 cm

Place of Publication:

Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2004.

Summary:

The sequel to two in-depth studies of the management of excellent banks written in the 1980s, this new volume addresses the key issues that preoccupy the leadership of today's most admired banking institutions. After reviewing the lessons learned from the previous studies, the author examines best practice in addressing issues such as culture, leadership, risk management, managing size and complexity, and sustaining revenue growth. The book concludes with the views expressed by the interview sample on the future evolution of the banking sector, following by the author's own forecasts based on twenty years of study of the world of financial services.

Contents:

1 The Excellent Banks 1

2 Lessons from the Past: Two Turbulent Decades 7

3 Shaping the Business Model 21

4 People and their Culture 35

5 The Leadership Factor 51

6 Sustaining Revenue Growth 59

7 Managing Size and Complexity: The Challenge Becomes Acute! 75

8 Execution and Client Service 85

Cost management 86

Technology 90

Customer service 92

Attracting and retaining the best people 93

9 The Profile of Risk 97

10 How the Excellent Banks See the Future 109

The consolidation process 109

More demanding clients 116

The importance of asset management 117

Credit derivatives as a threat 118

An independent perspective from our bankologists 119

11 Our Own Reflections and Forecasts 123

Managing size and complexity 126

Cross-border mergers 127

The outlook for consolidation in general 129

The profitability of retail banking 132

The outlook for risk management 133

Changing the culture 135

Appendix 1 Profiles of the Excellent Banks 139

Appendix 2 The Business Principles of Goldman Sachs 157.

Notes:

Rev. ed. of: Excellence in banking. c1985.

Includes bibliographical references (page 159) and index.

Local Notes:

Acquired for the Penn Libraries with assistance from the Simon Nelson Patten Fund.

Presented by The American Academy of Political and Social Science in memory of Simon Nelson Patten; 2004/2005

Related Work:

Davis, Steven I. Excellence in banking.

ISBN:

1403936234

OCLC:

54953019