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Health professionals handbook on quality management in healthcare in Kenya / Tom Mboya Okeyo, Michael Adelhardt.

Van Pelt Library RA407.5.K45 O34 2003
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Format:
Book
Author/Creator:
Okeyo, T. M. (Tom Mboya)
Contributor:
Adelhardt, Michael, Dr.
Language:
English
Subjects (All):
Medical care--Kenya--Quality control.
Medical care.
Social medicine.
Public health.
Kenya.
Quality control.
Public health--Kenya.
Social medicine--Kenya.
Physical Description:
ii, 63 pages ; 22 x 10 cm
Other Title:
Quality management in healthcare in Kenya
Place of Publication:
Nairobi, Kenya : Centre for Quality in Healthcare, [2003]
Contents:
Kenya Quality Model (KQM)
Leadership standards
Human resourse management standards
Policy, strategy, standards and guidelines
Infrastructure standards
Supplies management standards
Equipment management standards
Transport management standards
Referral system management standards
Records and informations system management standards
Financial management standards
Process
Client-provider-interaction
Continuous quality improvement
Primary health care programme implementation
Research and monitoring
Process monitoring standards
Standards to measure results patient/client views
Performance of health facilities
Performance of primary health care programmes
Staff satisfaction
Society satisfaction
Conclusions.
Notes:
Cover title.
Includes bibliographical references (pages 62-63).
ISBN:
9966981012
OCLC:
56663011

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