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Health literacy from A to Z : practical ways to communicate your health message / Helen Osborne.

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Format:
Book
Author/Creator:
Osborne, Helen, 1948-
Language:
English
Subjects (All):
Health education.
Communication in medicine.
Health Education.
Patient Education as Topic.
Physician-Patient Relations.
Medical Subjects:
Health Education.
Patient Education as Topic.
Physician-Patient Relations.
Physical Description:
xx, 293 pages : illustrations ; 23 cm
Other Title:
Practical ways to communicate your health message
Place of Publication:
Sudbury, Mass : Jones and Bartlett, [2005]
Summary:
Research shows that nearly half of all Americans have difficulty understanding and using health information. The need for a health literacy resource has never been greater. Health Literacy from A to Z: Practical Ways to Communicate Your Health Message is an innovative and easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
Contents:
Assessing Literacy in Healthcare 7
Assessing Readability 13
Bulleted Lists 21
Choosing, Adapting, and Reviewing Teaching Materials 27
Consumer Health Libraries 33
Decision Aids and Shared Decision-Making 39
Email 45
Ethics of Simplicity 51
Feedback: Interviews and Focus Groups 57
Feng Shui and Other Environmental Considerations 63
Forms and Other "Reading-to-Do" Documents 67
Groups, Classes, and Educational Programs 73
Hearing: Communicating with People Who Are Deaf or Hard of Hearing 79
Helping Patients Prepare for and Participate in Healthcare 85
Helping Patients Remember and Follow Medical Instructions 93
Humor 99
Internet Information 103
Interpreters: Foreign and American Sign Language 109
Knowledge: Learning and Teaching 117
Language and Culture: Communicating with People from Other Languages and Lands 123
Literacy: Communicating with People Who Do Not Read or Read Well 131
Media: Videotapes, Audiotapes, CDs, and DVDs 139
Medical-Legal Documents 145
Metaphors and Analogies 151
Numbers 155
Objects and Models 163
Older Adults 167
Pictographs 175
Plain Language 179
Quality 189
Risk Communication 193
Signs, Maps, and Other Navigation Tools 199
Stories and Narratives 205
Talking and Listening 211
Telephone 219
Touchscreen Technology 225
Translations 231
Universal Design in Print and on the Web 235
Vision: Communication with People Who Are Blind or Have Limited Vision 239
Visuals 245
Website Design 251
Word Choice 257
X-tras 263
You: Empathy and Humanity 269
Zest and Pizzazz 273
Strategies, Ideas, and Suggestions 274
Eight Ways You Can Improve Health Communication 277
Health Literacy Month 281.
Notes:
Includes bibliographical references and index.
ISBN:
0763745502
OCLC:
54907036

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