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Clinical delegation skills : a handbook for professional practice / Ruth I. Hansten, Marilynn Jackson.
Table of contents Available online
View onlineHolman Biotech Commons RT89.3 .H36 2004
Available
- Format:
- Book
- Author/Creator:
- Hansten, Ruth I.
- Language:
- English
- Subjects (All):
- Nursing services--Personnel management.
- Nursing services.
- Delegation of authority.
- Differentiated nursing practice.
- Nursing, Supervisory--organization & administration.
- Decision Making.
- Nursing Services--organization & administration.
- Personnel Management.
- Medical Subjects:
- Nursing, Supervisory--organization & administration.
- Decision Making.
- Nursing Services--organization & administration.
- Personnel Management.
- Genre:
- Handbooks and manuals.
- Physical Description:
- xviii, 365 pages : illustrations ; 23 cm
- Edition:
- Third edition.
- Place of Publication:
- Sudbury, Mass. : Jones and Bartlett Publishers, [2004]
- Summary:
- Clinical Delegation Skills: A Handbook for Professional Practice, Third Edition will help readers better understand delegation skills and apply them effectively in their own clinical setting. Practical, easy to read, and full of checkpoints and exercises, this renowned text will teach you about the world of professional healthcare roles and accountability, as well as how to communicate effectively, provide feedback, handle conflict, and address your own leadership strengths and weaknesses. Becoming a professional and leading a team require higher-order critical thinking skills, emotional intelligence, and clinical judgment; this guide provides you with these tools.
- Contents:
- Chapter 1 The Overall Process of Delegation 1
- The Model: The Key to Delegation 2
- The Skill 8
- Chapter 2 Know Your World 11
- What in the World Is Going On? / Karen Haase-Herrick 11
- Influence of Nurse Shortages 13
- Demographic Trends 17
- Health Care Delivery Trends 20
- Changing Nature of Work 21
- Safety and Balanced Assessments 22
- Evolution of the Art and Science of Nursing Practice 23
- Nursing's Responses to the Changes / Ruth I. Hansten, Marilynn Jackson 25
- Continual Planning for Transfer and Discharge 26
- Implementation of Clinical Pathways 26
- Technology Evaluation 32
- Client Accountability for Care: Health Education 33
- Growth of Home Care 35
- Redesign of Care Delivery Systems 35
- Chapter 3 Know Your Practice: Is My License on the Line? 53
- The State Board of Nursing 54
- The National Council of State Boards of Nursing 61
- The Nurse Practice Act 63
- Rules and Regulations 65
- The Test 66
- The LPN Role 76
- Delegation and the Nursing Process 77
- Chapter 4 Know Your Organization: What About Where I Work? 85
- Historical Development
- Or, How Did We Get Here? / Ruth I. Hansten, Marilynn Jackson 85
- In the Beginning 86
- The Unionized Organization and Delegation / Karen McGrath 88
- Assessing the Health Care Organization / Ruth I. Hansten, Marilynn Jackson 94
- The Nonunion Environment 94
- The Mission Statement 95
- The Organizational Structure 99
- The Impact of Redesign 103
- The Quality Program 106
- Safety in Practice 107
- Educational Resources 109
- Chapter 5 Know Yourself 113
- Level of Clinical Experience: From Novice to Expert 114
- Exploring Barriers 118
- Survivor Syndrome 127
- Other Barriers 132
- Determining the Potential Benefits 141
- Appendix 5-A Nursing Expertise Self-Report Scale 147
- Chapter 6 Know What Needs to Be Done 151
- Defining the Role 152
- The PTA Model 154
- Getting the Job Done 160
- Additional Samples for Planning Care 183
- Chapter 7 Know Your Delegate 193
- Who Are the Delegates? 194
- Assessing the Role Played by Each Delegate 195
- Official Expectations of Each Role 195
- Practice Acts and Regulations 195
- The Question of Competency: Evaluating and Maintaining from a Regulatory Perspective 198
- Accountability for Competence 204
- Job Descriptions 204
- Validated Competencies: The Organizational Perspective 207
- The Impact of the Mission on Job Roles 209
- Unofficial Expectations of Each Role 210
- Assessing the Delegate's Strengths 215
- Assessing the Delegate's Weaknesses 218
- Assessing the Delegate's Motivation 223
- Your Responsibility for the "General Climate" of Motivation 227
- Assessing the Delegate's Preferences 228
- Assessing Cultural Differences 228
- Chapter 8 Know How to Communicate / Loretta O'Neill 235
- Delegate Responses 236
- Communication Styles: Passive, Aggressive, Assertive 238
- Effective Assigning 242
- Assertive Follow-Up 248
- Nonverbal Behaviors 251
- Chapter 9 Know How to Resolve Conflict: Getting Coworkers to Work Together as a Team 255
- Conflict as a Concept 255
- Sources of Conflict 256
- Cost of Conflict 259
- Strategies for Conflict Resolution 261
- Innovative Issue Resolution Process: A Collaborative Method 271
- Case Study Analysis of Collaborative Resolution 277
- Chapter 10 Know How to Give Feedback 285
- Benefits of Giving and Receiving Feedback 286
- The Power of Feedback 287
- The Process 288
- Giving Feedback to the Delegate 290
- Application to the Delegation Process 292
- Requesting and Receiving Feedback 299
- Upward Feedback 300
- Chapter 11 Know How to Evaluate: How Well Has the Delegation Process Produced the Outcomes I Wanted to Achieve? 305
- Evaluation: Continuous, Problem-Related, and Periodic 306
- Continuous Evaluation 308
- Specific Incident or Problem-Related Evaluation: Critical Thinking 316
- Periodic Evaluation 330
- Case Study Analysis of Evaluation 332
- Documentation and the Delegation Process 334
- Celebrate the Success of the Team! 340
- Appendix 11-A Nurse Delegation 344
- Contact Information for State Boards of Nursing 351.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 0763733261
- OCLC:
- 53179028
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