Managing client care / Elizabeth F. Wywialowski ; with illustrations by Bob Rich and Ed Koehler.

Format:

Book

Author/Creator:

Wywialowski, Elizabeth F.

Language:

English

Subjects (All):

Nursing services--Administration.

Nursing services.

Nursing--organization & administration.

Patient Care Planning--organization & administration.

Medical Subjects:

Nursing--organization & administration.

Patient Care Planning--organization & administration.

Physical Description:

xv, 415 pages : illustrations ; 24 cm

Edition:

Third edition.

Place of Publication:

St. Louis, Mo. : Mosby, 2004.

Summary:

Providing a focus on the knowledge and skills needed to become a successful first-line manager, this unique text emphasizes successful client care by addressing the role of nurses in managing quality and the available resources needed. It also discusses each of the essential components of the manager of care role, as well as the basic or core competencies required of staff nurses inherent in the direct care of clients. Thoroughly revised and updated, this 3rd edition reflects the numerous changes related to evolving management concepts -- including understanding the health care system, using personal strengths most effectively, and nurturing professional integrity.

Contents:

Unit I Understanding the Client Care Environment

2 Understanding the Context of Health Care 27

3 Supporting the Organization 52

4 Managing Time Purposefully 89

Unit II Managing Client Care

5 Managing Resources Cost-Effectively 113

6 Developing Management Skills 136

7 Identifying and Resolving Conflicts 152

8 Receiving and Giving Change-of-Shift Reports 167

9 Transcribing Physician's "Orders" 183

Unit III Managing Others

10 Using Personal Strengths to Manage Others Creatively 209

11 Coordinating Care Provided by Nursing, Multidisciplinary, and Interdisciplinary Work Groups 234

12 Supervising and Evaluating the Work of Others 263

13 Assigning and Delegating Client Care Activities 289

14 Conducting Client Care Conferences as a Management Tool 314

Unit IV Professional Development

15 Addressing Ethical and Legal Issues 333

16 Nurturing Professional Integrity 362

Epilogue: Managing Your Career 384.

Notes:

Includes bibliographical references and index.

ISBN:

0323024823

OCLC:

53069331