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Communication in nursing.
Holman Biotech Commons RT86.3 .B34 2004
Available
- Format:
- Book
- Author/Creator:
- Balzer-Riley, Julia W.
- Language:
- English
- Subjects (All):
- Nurse and patient.
- Interpersonal communication.
- Nurse-Patient Relations.
- Communication.
- Interpersonal Relations.
- Medical Subjects:
- Nurse-Patient Relations.
- Communication.
- Interpersonal Relations.
- Physical Description:
- xxi, 407 pages : color illustrations ; 24 cm
- Edition:
- Fifth edition / Julia Balzer Riley.
- Place of Publication:
- St. Louis, Mo. : Mosby, [2004]
- Summary:
- Master the art of communication in nursing! Communication is possibly the most important attribute to helping nurses make a connection with their patients and colleagues. Communication in Nursing, Fifth Edition, employs a unique, spiritual, even artistic approach that will teach you how to meaningfully communicate with your patients in a way that transforms patient interactions into healing encounters. With a unique combination of special features, you'll gain the valuable nursing knowledge you need to connect with patients and colleagues...with a uniquely personal touch.
- Contents:
- Part 1 Getting Started: Basic Communication Competence 1
- 1 Responsible, Assertive, Caring Communication in Nursing 5
- 2 The Client-Nurse Relationship: A Helping Relationship 21
- 3 Solving Problems Together 35
- 4 Understanding Each Other: Communication and Culture / Joyce Larson Presswalla, RN, PhD 51
- 5 Working Together in Groups 67
- 6 Electronic Communication / Janet K. Graves, PhD, RN 79
- Part 2 Building Relationships 91
- 7 Warmth 93
- 8 Respect 105
- 9 Genuineness 115
- 10 Empathy 125
- 11 Self-Disclosure 147
- 12 Specificity 159
- 13 Asking Questions 167
- 14 Expressing Opinions 179
- 15 Humor 189
- 16 Spirituality 203
- Part 3 Building Confidence 219
- 17 Requesting Support 221
- 18 Overcoming Evaluation Anxiety 237
- 19 Feedback 251
- 20 Relaxation 261
- 21 Imagery 273
- 22 Positive Self-Talk 285
- Part 4 Meeting Challenges 297
- 23 Confrontation 299
- 24 Refusing Unreasonable Requests 309
- 25 Communicating Assertively and Responsibly with Distressed Clients and Colleagues 319
- 26 Communicating Assertively and Responsibly with Aggressive Clients and Colleagues 337
- 27 Communicating Assertively and Responsibly with Unpopular Clients 361
- 28 Managing Team Conflict Assertively and Responsibly 371
- 29 Continuing the Commitment 389.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 0323024017
- OCLC:
- 51982681
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