Maximizing the value of 360-degree feedback : a process for successful individual and organizational development / Walter W. Tornow, Manuel London, and CCL Associates.

Format:

Book

Contributor:

Tornow, Walter W., 1942-

London, Manuel

Center for Creative Leadership.

Class of 1891 Department of Arts Fund.

Language:

English

Subjects (All):

360-degree feedback (Rating of employees).

Employees--Rating of.

Employees.

Physical Description:

xxiv, 291 pages : illustrations ; 24 cm

Edition:

First edition.

Other Title:

Maximizing the value of three hundred sixty degree feedback

Place of Publication:

San Francisco : Jossey-Bass : Center for Creative Leadership, [1998]

Summary:

This standard-setting manual draws on the 28 years of expertise the prestigious Center for Creative Leadership brings to the subject. The book will give HR managers, consultants, and systems designers the big-picture guidance they need to determine if 360-degree feedback is right for their organization and, if so, to implement it.

Contents:

Elements of effective 360-degree feedback / Stéphane Brutus, John W. Fleenor, and Manuel London

360 in action : following Catharine's footsteps through a leadership development program / William W. Sternbergh

Best practices / Maxine A. Dalton

Forces that affect the 360-degree feedback process / Walter W. Tornow

The competitive advantage of customer involvement in 360-degree feedback / Carol A. Paradise-Tornow

360-degree feedback in the establishment of learning cultures / Patricia O'Connor Wilson, Cynthia D. McCauley, and Lily Kelly-Radford

Designing 360-degree feedback to enhance involvement, self-determination, and commitment / Ellen Van Velsor

Understanding cultural influences on the 360-degree feedback process / Jean Brittain Leslie, Nur D. Gryskiewicz, and Maxine A. Dalton

Using 360-degree surveys to assess change / Jennifer W. Martineau.

Notes:

"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership"--P. [vii].

Includes bibliographical references (pages 259-270) and index.

Local Notes:

Acquired for the Penn Libraries with assistance from the Class of 1891 Department of Arts Fund.

ISBN:

0787909580

OCLC:

38147806

Online:

Publisher description

Table of Contents