Leadership, higher education, and the information age : a new era for information technology and libraries / edited by Carrie E. Regenstein and Barbara I. Dewey.

Format:

Book

Contributor:

Regenstein, Carrie.

Dewey, Barbara I.

Language:

English

Subjects (All):

Education, Higher--Effect of technological innovations on--United States.

Education, Higher.

Education, Higher--Effect of technological innovations on.

Academic libraries--Automation--Management.

Academic libraries--Automation.

Computer-assisted instruction.

Planning.

Educational technology.

United States.

Educational technology--United States--Planning.

Information technology--United States--Planning.

Information technology.

Computer-assisted instruction--United States--Planning.

Academic libraries.

Physical Description:

xiv, 233 pages ; 23 cm

Place of Publication:

New York : Neal-Schuman Publishers, [2003]

Contents:

I Seeing a Wider View

1. Developing a Campuswide Vision for Use of Information Technology in Teaching and Learning / Renee Drabier 3

Overview: The challenge of strategic planning and visioning in higher education 3

Building campuswide consensus and support for the Information Technology (IT) vision 5

Leadership through collaboration: A new style of IT leadership 6

Planning resources required for use of technology in teaching and learning 8

Conclusion: People make the difference, and technology can help 9

2. Designing IT Strategic Planning for the Smaller Institution / C. Patrick Kohrman II, Dennis Trinkle 11

The what and why of strategic planning 12

Planning basics 13

Vision and mission: Creating a strategic mission and vision for your organization 13

Assessment: Before, during, and after strategic planning 18

From vision to action: Setting strategic goals and objectives 24

Establish goals: A set of guidelines for creating departmental or team level objectives 24

Integration 32

360 degree communication: Keystone to planning and integration 33

3. Finding the Vision: Shaping Technology Support Services in the Twenty-First Century Institution / Lois Brooks 39

A mandate for change 42

Strategic investments 43

Strategic support models 46

Collaborations 48

Multi-tiered service models 49

Innovation around the edges 52

Where to start? 54

Are the essential programs at the institution supported? 54

What does the institution think of the IT support services? 55

Are the IT staff in the communication loop? 55

II Examining Cultural and Organizational Transformation

4. Crossing the Great Divide: Implementing Change by Creating Collaborative Relationships / Anne Scrivener Agee, Dee Ann Holisky 61

Introduction: A house divided 61

IT view of academics 61

Academics' view of IT 62

Interlude: Some context about the authors 64

Cultural history: Barriers to collaboration 65

Collaboration: The key to bridging the divide 69

First requisite for collaboration: Planning 73

Second requisite for collaboration: Communication 76

Conclusion: Benefits of working together 79

5. Exploring Cultural Challenges to the Integration of Technology / Jo Ann Carr 81

The technology imperative 82

Role of the university in teacher education 84

A tale of two cultures 84

The impact of technology on faculty cultures 86

Models 88

6. Finding the Third Space: On Leadership Issues Related to the Integration of Library and Computing / Chris Ferguson, Terry Metz 95

An anthropology of the tribes 98

Survey of cultural differences 98

Different leadership traditions 100

Why library and computing should integrate 101

Foundation for integration 103

Transcending tribes, melding cultures 104

Sustaining the vision 107

III Surveying Real-Life Applications

7. Transforming Technology Training: Partnerships, Packages, and Policies: The Lone Ranger Doesn't Work Here Any More! / Pattie Orr 115

Transforming technology training: Partnerships, packages, and policies 115

Technology and change in higher education 117

Challenges for training programs in higher education 118

Why traditional training programs do not work 119

Partnerships 121

The partnership power of consortia 121

Solution strategies developed by ITTG 123

Select preferred vendors for classroom-based training 123

Evaluate and select a preferred vendor for Web-based training 124

Partnerships for professional development and licensing 126

Local partnerships are often overlooked 130

Putting policies into place 133

Policy Question 1 Who will be included in the new Web-based training program? 133

Policy Question 2 With Web-based training, users can train 24/7, so how much work time will be allocated to the employee for training? 134

Policy Question 3 Who will be allowed to see the user data from the Web-based training? 135

Transformational red tape 136

Appendix Crafting a new support structure 137

Strategy 1 Deskside coaching for faculty and staff 137

Strategy 2 Computing first aid for students 139

Strategy 3 Computing questions conference and chat 140

Strategy 4 Study breaks for students 141

Strategy 5 One-on-one new employee orientation 141

Strategy 6 Staff workshops 141

8. Turning Coal into Diamonds: Organizing Under Pressure / Jay Fern, Vince Sheehan 143

The beginning 143

History 144

The best decision 146

Making the wrong decisions for the right reasons 146

The pressure mounts 147

Pressure, pressure, and more pressure 148

Check your ego and your turf at the door 149

Building on what we already knew 150

The first semester 151

Moving on: Reorganizing to deliver 152

Stability 153

Refining the support model: The ah-hah moment 153

Communication: The final frontier 155

Moving on: Reorganizing to decide 156

Getting buy-in: Just-in-time development 156

Steering them home 158

Conclusion: It's the process, not the product 158

IV Developing New Leadership

9. Organizing for Leadership: How University Libraries Can Meet the Leadership Challenge in Higher Education / Robert Renaud, Anne Murray 163

The leadership challenge 164

The nature of leadership 165

Success factors 167

Mentoring 168

Performance expectations and measures 169

Compensation and rewards 170

Professional development 170

Diversity 171

Organizational structure 172

Proposals 173

Recognize the need for leadership 173

Create coherent institutional strategies 174

Support and create leadership development institutes 175

Move from operational to project-based work 175

Think outside of the professional box 176

Institutionalize leadership in professional education 176

10. Rising to the Top: The Peculiar Leadership Challenges for the Successful Internal Candidate / Elizabeth D. Hammond 181

The institutional view 181

The internal candidate's perspective 182

Interim leadership: Challenges and opportunities 185

The organizational view 186

The successful internal candidate 187

Campus partnerships and leadership 188

V Anticipating What's Next: Leadership for Digital Initiatives

11. Considering Leadership and the New Architecture for Digital Libraries / Barbara I. Dewey 193

The emerging digital library 194

Digital library participants: Local and global 195

Building standards for digital library development 195

Funding the digital library 196

The integrated digital library 197

The scholars portal concept 198

Evolution of the new digital library architecture: Current context 199

Servicing the digital library 201

Capturing campus collections and services 203

Creating scholarly resources in the new digital library environment 203

Space needs for digital library work 203

Digital library development: An assessment 204

Leadership challenges for the new digital library 208

Next steps in the new digital library development 209.

Notes:

Includes bibliographical references and index.

ISBN:

1555704557

OCLC:

51454185