Employee retention : solving the healthcare crisis / Rita E. Numerof, Michael N. Abrams.

Format:

Book

Author/Creator:

Numerof, Rita E.

Contributor:

Abrams, Michael N.

Series:

Management series (Ann Arbor, Mich.)

ACHE management series

Language:

English

Subjects (All):

Medical personnel--Recruiting.

Medical personnel.

Employee retention.

Medical care--Personnel management.

Medical care.

Personnel management.

Physical Description:

xiv, 223 pages : illustrations ; 24 cm.

Place of Publication:

Chicago : Health Administration Press, [2003]

Summary:

A variety of factors -- demographic and societal changes, economic pressures, and the industry's responses to them -- are poised to create the perfect storm for the U.S. healthcare delivery system. Just as baby boomers are about to dramatically ratchet up the demand for healthcare, the supply of healthcare employees (and those who are willing to stay in the field) is clearly on a downward spiral. Warnings are sounding, and the impact is already being felt in hospitals across the country whose ability to deliver quality patient care is increasingly at risk. Is there anything your hospital can do to stem the tide? Employee Retention: Solving the Healthcare Crisis offers guidance for navigating through this complex problem. Going beyond quick-fix measures, Employee Retention outlines a strategic approach to addressing your retention problems. The authors of this breakthrough book draw on their over-20 years of consulting experience and their research with leading hospitals to identify and explain the root causes of employee turnover. Their findings provide the foundation for a realistic and systematic plan for resolving retention issues.

Contents:

1 Industry Trends and Their Implications 1

2 The Role of Measurement and Accountability 33

3 Commonly Used Retention Methods 51

4 Communication Mechanisms for Employee Involvement 69

5 Building the Infrastructure to Attract and Retain Tomorrow's Workforce 97

6 Cross-Industry Practices: Lessons from the Best 131

7 Successful Strategy Execution 177

The Six Pillars 219.

Notes:

Includes bibliographical references.

ISBN:

1567931979

OCLC:

51178200