Knowledge management in the intelligence enterprise / Edward Waltz.

Format:

Book

Author/Creator:

Waltz, Edward.

Series:

Artech House information warfare library

Language:

English

Subjects (All):

Military intelligence.

Knowledge management.

Military intelligence--United States.

United States.

Knowledge management--United States.

Physical Description:

xiv, 357 pages : illustrations ; 24 cm.

Place of Publication:

Boston : Artech House, [2003]

Summary:

Written for professionals who are responsible for the management of an intelligence enterprise operation in either the military or corporate setting, this is the first easy-to-understand, system-level book that specifically applies knowledge management principles, practices and technologies to the intelligence domain.

Contents:

1 Knowledge Management and Intelligence 1

1.1 Knowledge in a Changing World 4

1.2 Categories of Intelligence 10

1.3 The Intelligence Disciplines and Applications 12

1.3.1 National and Military Intelligence 15

1.3.2 Business and Competitive Intelligence 17

1.4 The Intelligence Enterprise 17

1.5 The State of the Art and the State of the Intelligence Tradecraft 20

1.5.1 National and Military Intelligence 20

1.5.2 Business and Competitive Intelligence 21

1.5.3 KM 22

2 The Intelligence Enterprise 29

2.1 The Stakeholders of Nation-State Intelligence 29

2.2 Intelligence Processes and Products 33

2.3 Intelligence Collection Sources and Methods 35

2.3.1 Humint Collection 37

2.3.2 Technical Intelligence Collection 38

2.4 Collection and Process Planning 40

2.5 KM in the Intelligence Process 42

2.6 Intelligence Process Assessments and Reengineering 44

2.6.1 Balancing Collection and Analysis 45

2.6.2 Focusing Analysis-Synthesis 45

2.6.3 Balancing Analysis-Synthesis Processes 46

2.7 The Future of Intelligence 48

3 Knowledge Management Processes 55

3.1 Knowledge and Its Management 56

3.2 Tacit and Explicit Knowledge 62

3.2.1 Knowledge As Object 63

3.2.2 Knowledge As Process 68

3.2.3 Knowledge Creation Model 71

3.3 An Intelligence Use Case Spiral 74

3.3.1 The Situation 75

3.3.2 Socialization 77

3.3.3 Externalization 78

3.3.4 Combination 79

3.3.5 Internalization 79

3.3.6 Socialization 79

3.4 Taxonomy of KM 80

3.5 Intelligence As Capital 85

3.6 Intelligence Business Strategy and Models 93

3.7 Intelligence Enterprise Architecture and Applications 96

3.7.1 Customer Relationship Management 98

3.7.2 Supply Chain Management 98

3.7.3 Business Intelligence 100

4 The Knowledge-Based Intelligence Organization 107

4.1 Virtues and Disciplines of the Knowledge-Based Organization 109

4.1.1 Establishing Organizational Values and Virtues 110

4.1.2 Mapping the Structures of Organizational Knowledge 112

4.1.3 Identifying Communities of Organizational Practice 115

4.1.4 Initiating KM Projects 117

4.1.5 Communicating Tacit Knowledge by Storytelling 118

4.2 Organizational Learning 121

4.2.1 Defining and Measuring Learning 122

4.2.2 Organizational Knowledge Maturity Measurement 123

4.2.3 Learning Modes 125

4.3 Organizational Collaboration 129

4.3.1 Collaborative Culture 131

4.3.2 Collaborative Environments 133

4.3.3 Collaborative Intelligence Workflow 137

4.4 Organizational Problem Solving 142

4.4.1 Critical, Structured Thinking 143

4.4.2 Systems Thinking 147

4.4.3 Naturalistic Decision Making 150

4.5 Tradecraft: The Best Practices of Intelligence 151

5 Principles of Intelligence Analysis and Synthesis 159

5.1 The Basis of Analysis and Synthesis 160

5.2 The Reasoning Processes 167

5.2.1 Deductive Reasoning 167

5.2.2 Inductive Reasoning 168

5.2.3 Abductive Reasoning 173

5.3 The Integrated Reasoning Process 175

5.4 Analysis and Synthesis As a Modeling Process 180

5.5 Intelligence Targets in Three Domains 186

6 The Practice of Intelligence Analysis and Synthesis 195

6.1 Intelligence Consumer Expectations 196

6.2 Analysis-Synthesis in the Intelligence Workflow 198

6.3 Applying Automation 203

6.4 The Role of the Human Analyst 205

6.5 Addressing Cognitive Shortcomings 207

6.6 Marshaling Evidence and Structuring Argumentation 209

6.6.1 Structuring Hypotheses 210

6.6.2 Marshaling Evidence and Structuring Arguments 211

6.6.3 Structured Inferential Argumentation 213

6.6.4 Inferential Networks 215

6.7 Evaluating Competing Hypotheses 223

6.8 Countering Denial and Deception 229

7 Knowledge Internalization and Externalization 241

7.1 Externalization and Internalization in the Intelligence Workflow 241

7.2 Storage, Query, and Retrieval Services 245

7.2.1 Data Storage 245

7.2.2 Information Retrieval 247

7.3 Cognitive (Analytic Tool) Services 249

7.4 Intelligence Production, Dissemination, and Portals 256

7.5 Human-Machine Information Transactions and Interfaces 264

7.5.1 Information Visualization 264

7.5.2 Analyst-Agent Interaction 265

8 Explicit Knowledge Capture and Combination 271

8.1 Explicit Capture, Representation, and Automated Reasoning 272

8.2 Automated Combination 275

8.2.1 Data Fusion 277

8.2.2 Data Mining 283

8.2.3 Integrated Data Fusion and Mining 288

8.3 Intelligence Modeling and Simulation 289

8.3.1 M&S for I&W 292

8.3.2 Modeling Complex Situations and Human Behavior 293

9 The Intelligence Enterprise Architecture 299

9.1 Intelligence Enterprise Operations 300

9.2 Describing the Enterprise Architecture 302

9.3 Architecture Design Case Study: A Small CI Enterprise 306

9.3.1 The Value Proposition 308

9.3.2 The CI Business Process 309

9.3.3 The CI Business Process Functional Flow 312

9.3.4 The CI Unit Organizational Structure and Relationships 315

9.3.5 A Typical Operational Scenario 316

9.3.6 CI System Abstraction 318

9.3.7 System and Technical Architecture Descriptions 319

10 Knowledge Management Technologies 327

10.1 Role of IT in KM 327

10.2 KM Research for National Security Applications 331

10.3 A KM Technology Roadmap 332

10.4 Key KM Technologies 335

10.4.1 Explicit Knowledge Combination Technologies 335

10.4.2 Human-Computer Tacit-Explicit Exchange Technologies 337

10.4.3 Knowledge-Based Organization Technologies 339.

Notes:

Includes bibliographical references and index.

ISBN:

1580534945

OCLC:

51737855