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Telephone courtesy & client service / Lloyd Finch.
LIBRA BJ2195 .F56 1987
Available from offsite location
- Format:
- Book
- Author/Creator:
- Finch, Lloyd C.
- Language:
- English
- Subjects (All):
- Telephone etiquette.
- Customer services.
- Veterinarian and client.
- Physical Description:
- 64 pages : illustrations ; 26 cm
- Other Title:
- Telephone courtesy and client service.
- Telephone courtesy and customer service.
- Place of Publication:
- Los Altos, CA : Crisp Publications, [1987]
- Notes:
- "This book has been customized for use in the veterinary practices by the American Veterinary Medical Association..."- t.p.
- "Based on the book "Telephone courtesy and customer service" by Lloyd Finch." --t.p. verso.
- OCLC:
- 25716065
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