The social worker as manager : a practical guide to success / Robert W. Weinbach.

Format:

Book

Author/Creator:

Weinbach, Robert W.

Language:

English

Subjects (All):

Social work administration--United States.

Social work administration.

United States.

Physical Description:

ix, 326 pages ; 24 cm

Edition:

Fourth edition.

Place of Publication:

Boston : Allyn and Bacon, [2003]

Summary:

"The fourth edition of The Social Worker as Manager combines presentation of theory and techniques along with practical advice that will help readers become successful managers." This book was written for readers who wish to understand the role of manager within human service agencies and who seek practical advice on how to perform effectively in such roles. It discusses those functions and tasks that managers at all levels-from supervisors to executive directors-perform to ensure the attainment of organizational goals. This edition is easy to read, conversational, and contains many new and revised examples, topics, and practical applications throughout." For anyone interested in social work administration, social work management, and administrative supervision.

Contents:

Part 1 Management in Perspective 1

1 Definitions and Assumptions 3

If There Were No Management 3

What Is Management? 5

The Functions of Management 7

Management as Both a Science and an Art 8

Management Ethics 11

Avoiding Misconceptions about Management 12

The Presence of Management 17

2 The Context of Human Services Management 21

The Task Environment 21

Comparing Human Service Organizations and Businesses 32

3 Historical Origins of Current Management Theories 47

Scientific Management 48

Administrative Management 51

Bureaucratic Management 54

Responses to Classical Management Theories 59

Part 2 The Functions of Management 71

4 Influencing by Planning 73

What Is Planning? 73

The Planning Menu 74

Types of Planning That Occur Within Human Service Organizations 89

5 Creating and Managing Staff Diversity 97

Issues That Affect Hiring 97

The Staff Menu 102

Creating the Best Mix of Staff Types 112

Other Forms of Diversity in the Workplace 114

Diversity among Subordinates 114

Diversity among Managers 117

Another Way of Viewing Diversity 123

6 Promoting Work Performance 129

Understanding Motivation 129

Classical Theories of Motivation 129

Other Factors That Affect Motivation 138

Supporting Growth 143

Growth through Supervision 144

Growth through Continuing Education 149

7 Staff Evaluations and Personnel Actions 163

Staff Performance Evaluations 163

Promotions 174

Progressive Discipline 180

8 Organizing Work Activities 191

Basic Ways of Organizing 191

The Departmentation Menu 195

Combining Two or More Methods of Departmentation 205

Delegation as a Way of Organizing 206

9 Controlling Staff Behavior 217

The Elements of Control 217

The Basis for Control 219

The Control Menu 220

The Ideal Control Package 233

The Optimum Amount of Control 238

10 Leading 241

The Elements of Leadership 241

Theories of Leadership 242

Conceptual Models of Leadership 244

Other Variables in the Leadership Equation 249

Creating the Right Organizational Climate 250

Part 3 Completing the Management Picture 263

11 Other Important Management Tasks 265

Financial Management 265

Time Management 267

Change Management 268

Technology Management 275

Management of Staff Turnover 280

Program Evaluation 288

12 Becoming an Effective Manager 293

Common Sources of Stress 293

Is a Management Career Right for Me? 298

Taking the Job 305

Developing a Management Style 311

Managers' Needs and Organizational Needs 313

Becoming a Better Manager 315.

Notes:

Includes bibliographical references and index.

ISBN:

0205341985

OCLC:

49936253