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Dental hygiene : the pulse of the practice / Cynthia (Cindy) McKane-Wagester.
Levy Dental Medicine Library - Stacks RK60.7 .M38 2002
Available
LIBRA RK60.7 .M38 2002
Available from offsite location
- Format:
- Book
- Author/Creator:
- McKane-Wagester, Cynthia.
- Series:
- Dental economics (Tulsa, Okla.)
- Dental economics
- Language:
- English
- Subjects (All):
- Dental hygiene.
- Dental hygienists.
- Interprofessional relations.
- Dentistry.
- Oral Hygiene.
- Dental Hygienists.
- Dentists.
- Interprofessional Relations.
- Practice Management, Dental.
- Medical Subjects:
- Oral Hygiene.
- Dental Hygienists.
- Dentists.
- Interprofessional Relations.
- Practice Management, Dental.
- Physical Description:
- xix, 220 pages : illustrations, forms ; 24 cm.
- Other Title:
- Pulse of the practice
- Place of Publication:
- Tulsa, Okla. : PennWell, [2002]
- Contents:
- The Evolution of Dental Hygiene xiii
- The Dental Hygienist Today xvii
- Chapter 1 In the Beginning 1
- Profit and Productivity 2
- Vision 4
- Setting Goals 5
- Achieving Goals 6
- Developing a Purpose 7
- Developing a Philosophy of Practice and the Importance of a Written Mission Statement 8
- Chapter 2 Transitions 11
- A Word About Motivation 18
- Chapter 3 The Pulse of the Pulse of the Practice 21
- You Get What You Pay For 28
- Commission Compensation for the Dental Hygienist 30
- A Word about Environment 31
- Safety Beyond OSHA and Beyond Hygiene 33
- Chapter 4 The Power of Teamwork and Team Spirit 37
- Manual Pearls 40
- Management Pearls 46
- Professional Fulfillment: The Ideal Practice Position 50
- Attitude Pearls 56
- Chapter 5 Meetings 59
- The Reason for Meetings 59
- Meetings That Don't Work 60
- Meetings That Do Work 61
- Some Meeting Ground Rules 61
- The Morning Huddle: Making Every Day a Great Day 67
- Annual Retreats 70
- Communication Pearls: A Guide for Making Every Meeting a Success 74
- Chapter 6 Knowing Your Patients 75
- The Dental Patient and the Surgeon General 76
- Patient Self-Assesment Form 83
- The Hygienist and Case Acceptance: Why Knowing the Patient Matters to Everyone 85
- Chapter 7 Empowering the Pulse of the Practice 89
- The Comprehensive Exam: Giving the Pulse of the Practice a Firm Spot to Stand 89
- The PMV (Preventive Maintenance Visit) "It's not just a cleaning!" 92
- Treatment Explanation Pearls: Be Prepared! 93
- Patient Education: The Most Important Aspect of Preventive Dentistry 94
- All the World's a Stage, So Why Not Turn Your Operatory into a Theater? 96
- General Rules for Case Presentation 101
- Educating with the Intraoral Camera 103
- Closing the Deal: Getting Patients to Really Want What's Good for Them 106
- Communication Pearls for the Dental Hygienist 108
- Chapter 8 The Dental Hygiene Periodontal Program of Care 115
- Periodontal Therapy
- An Overview 115
- The Periodontal Program Gone Missing: How to Bring It Home 117
- Periodontal Program of Care Objectives for the Doctor 118
- Periodontal Disease and the Dental Hygienist 120
- Periodontal Program of Care Objectives for the Hygienist 121
- The Comprehensive Periodontal Program: The First Key to Success 124
- Assessing the Total Patient 125
- Forms for Patients 128
- Patient Compliance 136
- Why Patients Fail to Comply 137
- Improving Compliance 140
- Communicating the Value of Fluoride 141
- Sample Patient Letter 143
- A Dozen Pearls for Developing an Excellent Hygiene Periodontal Protocol 144
- Chapter 9 Recare, Retention, and the Pulse of the Practice 147
- Determining Hygiene Recare Efficiency 149
- The Pre-Appointment Recare System 150
- Nine Ways to Increase Hygiene Recare Appointments 151
- Curing the Black Hole Syndrome through Chart Auditing 155
- Broken Appointments and How to Fix Them 159
- Pearls to Reduce Cancellations and Broken Appointments 163
- Watching the Back Door 165
- Chapter 10 Scheduling for the Practice and the Pulse of the Practice 173
- Objectives of Scheduling 173
- Production Efficiency and Scheduling: Determining Where You Are and Where You Need to Be 174
- Scheduling without Chaos 176
- Scheduling and the Hygienist: An Alternative 179
- Scheduling for Productivity: Setting and Achieving Goals 179
- Know How Much Time to Allow for Each Procedure 181
- Booking for Productivity 182
- Power Block Scheduling 183
- Chapter 11 The Pulse of the Practice and Marketing 187
- Improving Productivity 189
- The Operatory as a Marketing Tool 192
- Marketing and the Hygienist: A Case Study 193
- Chapter 12 New Horizons 205
- Preventive Partnership: The Road to Excellence 206.
- Notes:
- Includes index.
- ISBN:
- 087814711X
- OCLC:
- 49221941
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